unable to upgrade to Pro version

Home Forums Gravida Support unable to upgrade to Pro version

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  • #70864
    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    I installed the theme without problem on my site http://www.insynq.com but cannot seem to upgrade to pro. I sent you a message regarding this months ago with no response. I have watched your video and read documentation. I have installed another of the themes on a different website, and it worked like it was supposed to, but this one did not. I am currently trying to use Gravida.

    Please help… Thank you

    #70874
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi Shannon,

    Kindly refer to this forum post: https://www.sktthemes.org/forums/topic/upgrade-from-free-to-pro-version/

    Regards,
    Dave

    #71230
    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    Hi Dave,

    I Have already watched the movie (see comments in first post please) and still have not been able to get this to work.

    Is there any help outside of referring me to a page I’ve already been and a video I’ve already watched?

    #71308
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi Shannon,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #71370
    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    Thank you so much, I have completed the form and sent it to you.

    April 🙂

    #71580
    Forum Moderator
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    Member since: August 16, 2013

    Hi Shannon,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #71653
    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    Thank you for your help

    #71705
    Forum Moderator
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    Member since: August 16, 2013

    🙂

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