unable to upgrade to Pro version

Home Forums Gravida Support unable to upgrade to Pro version

This topic contains 7 replies, has 2 voices, and was last updated by  Forum Moderator 2 years, 4 months ago.

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  • #70864

    Shannon
    Member
    • Topics: 4
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    Member since: February 23, 2017

    I installed the theme without problem on my site http://www.insynq.com but cannot seem to upgrade to pro. I sent you a message regarding this months ago with no response. I have watched your video and read documentation. I have installed another of the themes on a different website, and it worked like it was supposed to, but this one did not. I am currently trying to use Gravida.

    Please help… Thank you

    #70874

    Forum Moderator
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    Member since: August 16, 2013

    Hi Shannon,

    Kindly refer to this forum post: https://www.sktthemes.org/forums/topic/upgrade-from-free-to-pro-version/

    Regards,
    Dave

    #71230

    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    Hi Dave,

    I Have already watched the movie (see comments in first post please) and still have not been able to get this to work.

    Is there any help outside of referring me to a page I’ve already been and a video I’ve already watched?

    #71308

    Forum Moderator
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    Member since: August 16, 2013

    Hi Shannon,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #71370

    Shannon
    Member
    • Topics: 4
    • Replies: 4
    • Total: 8
    Member since: February 23, 2017

    Thank you so much, I have completed the form and sent it to you.

    April πŸ™‚

    #71580

    Forum Moderator
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    Member since: August 16, 2013

    Hi Shannon,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #71653

    Shannon
    Member
    • Topics: 4
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    • Total: 8
    Member since: February 23, 2017

    Thank you for your help

    #71705

    Forum Moderator
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    Member since: August 16, 2013

    πŸ™‚

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