Unable to proceed to next slide on home page

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #200065
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hello,

    I am using the nightclub theme for the website of comedyville.ca. I am using the built-in theme slider on the home page. The problem is that when the website loads, I cannot click on the next slider circle or the next slider button to proceed to the next slide. It seems to be locked. It only works when the first slide goes to the second one automatically. See attached photo of the links that I cannot use when the first slider loads.

    https://pasteboard.co/M2GHj21ogSp9.png

    Let me know if there is an option to move immediately from the first slide to the second.

    Thanks!

    #200076
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    We checked, this is working fine.

    If you want to change next slide? kindly click on white dots.

    Actually, red one is active slide dot.

    Regards,
    Chris

    #200084
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hi Chris, the problem is when you load the website, on the first slide, hover the mouse over to the dot or flash, and you can’t click on it unless the second slide comes up. Then they are clickable. Can you confirm this at your end?

    Thanks!

    #200086
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #200088
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Thanks, it has been sent.

    #200112
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #200114
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hello Chris, yes, it has been fully resolved. Thanks very much for the great support.

    #200115
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

    #200118
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hi, I just sent you another email that may be related to the fix of the issue on this thread.

    Thanks!

    #200119
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    I cannot update my SKT events, they have vanished on the admin panel except for one.

    #200123
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hello, I made another post regarding this request,

    https://www.sktthemes.org/forums/topic/skt-events-not-showing-on-wp-admin/

    Thanks!

    #200139
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    Kindly send us FTP/cpanel details as well.

    Regards,
    Chris

    #200158
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hello, I am emailing you now. Apparently, SKT Event functionality is not compatible with PHP Versions 8.0 and above. I brought back PHP to 7.4 and it works now. Is there an update to bring the theme compatible with 8.0 and above?

    Thanks!

    #200182
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29068
    • Total: 29068
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    We have solved the errors by removing/replacing deprecated codes.

    Regards,
    Chris

    #200196
    Ali MohammadiAli Mohammadi
    Participant
    • Topics: 8
    • Replies: 19
    • Total: 27
    Member since: January 31, 2022

    Hello Chris, yes, all is good! Thanks for the usual support.

    Take care

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