Home › Forums › All Other Themes › Thrive Quiz Builder Issue
- This topic has 14 replies, 3 voices, and was last updated 3 years, 5 months ago by Forum Moderator.
September 13, 2019 at 2:21 pm #130668
I think when you edited my theme to fix the social media buttons, you changed something else on the java script stuff, b/c now a plug-in won’t load. I contacted them initially but they told me it’s an issue with the theme.
Would you be so kind to help me, please?
This is what the Google Console shows me:
Uncaught TypeError: Cannot read property ‘top’ of undefined
at HTMLDocument.<anonymous> (complete.js?ver=1:124)
at c (jquery-1.10.2.min.js?ver=5.2.3:4)
at Object.fireWith [as resolveWith] (jquery-1.10.2.min.js?ver=5.2.3:4)
at Function.ready (jquery-1.10.2.min.js?ver=5.2.3:4)
at HTMLDocument.q (jquery-1.10.2.min.js?ver=5.2.3:4)September 16, 2019 at 5:04 am #130702
Kindly show us your website URL please?
DaveSeptember 16, 2019 at 1:37 pm #130741
I sent along my host site log in so that you can edit as necessary.
JamieSeptember 16, 2019 at 1:37 pm #130742
Replied to your email with the site details.
Regards,September 16, 2019 at 1:42 pm #130743
Your website URL is not working.
We are getting this message:
DaveSeptember 19, 2019 at 12:39 pm #131037
It’s working for me…September 20, 2019 at 11:19 am #131121
Have you tried to see if my site is working for you now. I’m not sure why you had an issue the other day. As far as I know I haven’t had any issues with my site being down. It’s quite unusual that you weren’t able to access it.
I really would appreciate help in getting this issue fixed.
-JamieSeptember 20, 2019 at 1:20 pm #131140
We checked, and we did not find any issues on your website https://blog.elementalpromise.com/
DaveSeptember 20, 2019 at 2:51 pm #131149
At the top of this thread is the exact error that I find on google console when I try to load the Thrive Quiz Builder Plug-In.
It’s very obvious that it has something to do with an error in the theme. Unfortunately, my limited understanding of current website design language makes it so that I can’t fix it myself.
Would you be so kind to look at the error I’m specifically asking about?
In a PM I sent along my Bluehost login info so that you can take a look for yourself at the quiz builder. If the error is theirs, I will go back to them, but at this time, they indicated that it was a conflict with an error in the theme language.September 20, 2019 at 9:44 pm #131165
https://1drv.ms/u/s!Ar-WLMUY-y5jhIUS91DHKbcn2A9YyA?e=l3QPkkSeptember 23, 2019 at 7:40 am #131230
Issue have been resolved. Kindly check and confirm
DaveSeptember 23, 2019 at 2:59 pm #131263
Yes, it works now. Thank you so much!
JamieSeptember 26, 2019 at 5:23 am #131365
If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/24/
DaveSeptember 26, 2019 at 6:46 am #131398kartanesia tourParticipantMember since: September 26, 2019
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hi my website https://www.kartanesia.com can’t accessSeptember 26, 2019 at 7:01 am #131407
Unfortunately, this isn’t our theme
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