There has been a critical error on this website.

Home Forums IT Consultant Support There has been a critical error on this website.

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  • #190842
    WebWeb
    Participant
    • Topics: 36
    • Replies: 68
    • Total: 104
    Member since: February 9, 2017

    My website is showing a message saying “There has been a critical error on this website.” Learn more about troubleshooting WordPress. I followed the steps but there’s no “debug log” to check my error. Can you help or suggest anything?

    #190895
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30588
    • Total: 30588
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Dave

    #191008
    WebWeb
    Participant
    • Topics: 36
    • Replies: 68
    • Total: 104
    Member since: February 9, 2017

    Hey Dave,
    Thanks for the reply. I figured it out. It was a memory situation.

    #191009
    Gigi FernandoGigi Fernando
    Participant
    • Topics: 10
    • Replies: 27
    • Total: 37
    Member since: May 3, 2019

    Hey Dave, I too have the same theme and the same issue, can you tell me about the memory situation and how you alleviated it please? Would greatly appreciate it.

    Gigi

    #191010
    WebWeb
    Participant
    • Topics: 36
    • Replies: 68
    • Total: 104
    Member since: February 9, 2017

    Hey Gigi,

    This is one way to do it … it worked for us.

    To increase the memory to 256MB, for example, you will need to add this line into the file, right before the line that says “Happy Blogging”:

    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    #191011
    WebWeb
    Participant
    • Topics: 36
    • Replies: 68
    • Total: 104
    Member since: February 9, 2017

    It’s the wp_config file

    #191022
    Gigi FernandoGigi Fernando
    Participant
    • Topics: 10
    • Replies: 27
    • Total: 37
    Member since: May 3, 2019

    Ok, great thank you for the tip, I remember when this happened before on another site, that is exactly what i had to do. Again, thank you so much for your reply, much appreciated.

    Gigi

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