Theme options disappeared

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  • #115206
    MikeMike
    Member
    • Topics: 3
    • Replies: 2
    • Total: 5
    Member since: February 7, 2017

    I have been working on fixing a hack, and I have replaced the theme with a backup. The site is displaying correctly, but my customizations are not displaying on the backend. The “Theme Options” section is displaying the default theme settings, instead of showing all the changes made. The images and links in the various sections, as well as the custom CSS is being used to display the site, but they are not displaying in the theme options.

    #115326
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi Mike,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #115348
    aranikitsolutionsaranikitsolutions
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: December 10, 2018

    Hi,
    I’ve the same problem with ‘IT solutions pro’ theme, actually I never had ‘Theme Options’ available when hovering on
    Appearance.

    It’s like this;
    Appearance > Themes
    Customize
    Widgets
    Menus
    Background

    Any suggestion please?

    #115361
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi,

    IT Solution theme is based on Customize framework.

    Kindly refer our documentation, how to use customize framework.
    http://sktthemesdemo.net/documentation/itsolution-documentation/

    Regards,
    Dave

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