Theme is not editable from backed.

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  • #104758
    martin.sadowski
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: July 28, 2018

    Hi, I’m really disappointed to see theme.
    Content is coming from short codes that are called in template files.

    http://i.prntscr.com/tczv9VfdTwyfurgd-IA9JQ.png
    http://i.prntscr.com/F3OEbnDzTtWL9t6PEF0dwg.png

    Also, slider text is not editable. There is a bug. When we’re updating slider text, it shows it has been updated but in really when we update page, still display old slider text. Video clip is also attached.

    https://drive.google.com/file/d/1Ho31mfdMotHeZz0lOtjZuu4k3XfXhE89/view

    More, theme options are not displaying in our theme but in documentation, you have theme options.

    I’m waiting for the response as we’re getting very late due to these issues with theme.

    #104776
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact
    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    #104783
    martin.sadowski
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: July 28, 2018

    OK alright. I’m sending you URL and details using contact form.
    Thank you!

    #104787
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Okay

    #104840
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    Fixed the slider issue, please not that it is a Customizer based theme not a Theme Options based theme.

    To setup homepage and contents kindly follow the instructions given in theme documentation: http://sktthemesdemo.net/documentation/finance-documentation/

    Regards,
    Chris

    #104902
    martin.sadowski
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: July 28, 2018

    Hi,
    Please check this URL that I get in email when I process order.

    SKT theme has theme options in it.

    #104927
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    That video was created for Theme Options based themes and your theme is Customizer based. Kindly follow the instructions given in the theme documentation.

    Regards,
    Chris

    #105206
    martin.sadowski
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: July 28, 2018

    ok alright, so why I get this video URL in my order? if my theme was Customizer based.

    #105255
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23457
    • Total: 23457
    Member since: August 16, 2013

    Hi,

    It was sent by mistake.

    Regards,
    Chris

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