Theme Costumization for mobile devices

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  • #164141
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    Dears ,

    We know now all people now depend on mobile devices on every thing. It is fastest way to lookup any thing on the internet. But imagine that your costumers lookup your awesome website or online store on the mobile devices but it looks unorganized, menu options does not work, so many gaps and spaces. It is looking like small kid want to play and learn how to build website.

    We should have full customization and layout editing for mobile devices and any changes does not effect the desktop layout. End user or customer experience is crucial weather they wan to continue on ask for our services or they just leave and never comeback.

    I’m using IT Solutions Theme for my website. I spent days editing the website but when I tested on mobile devices and tablets it is very very bad.

    I need your support to fix the issue I’m facing and so many others:

    Full customization and layout editing for mobile devices and any changes does not effect the desktop layout.

    #164303
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25573
    • Total: 25573
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL and screenshots of your issues.

    Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

    #164411
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    Hi thanks for the reply

    Please find below screenshots from mobile device experience.
    and you can compare the desktop experience in http://www.helptech-solutions.com

    C618-AD28-BFC4-4767-BADF-D4-DD9099623-F

    Best Regards

    #164556
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    D89-DB9-A2-F064-4-C8-E-94-FD-64-F459387-FA6

    #165383
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    Any update?

    #166230
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25573
    • Total: 25573
    Member since: August 16, 2013

    Hi,

    Kindly use this plugin to resolve this issue.

    Enable jQuery Migrate Helper

    Regards,
    Chris

    #166265
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    Hi Chris

    I have installed the plugin but still the issue is not fixed.

    Regards

    #166415
    Mohammed Alsuwayi
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: September 28, 2020

    Any update issue still there

    #166443
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25573
    • Total: 25573
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #166630
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25573
    • Total: 25573
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Chris

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