The theme customizer doesn’t work

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  • #170452
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi,

    web: http://www.netegeshurdaro.com
    theme: Perfect cleaning.

    The theme customizer doesn’t work. The options don’t appear and we cannot make any changes or modifications.
    We have installed the Enable jQuery Migrate Helper plugin but it has not solved the problem and also shows us many warnings of deprecated code.

    How can we fix this?

    We have sent the access data through the contact form in case you need to access to review the issue.

    Thank you very much for your help!

    Regards,
    Vanessa

    #170489
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27440
    • Total: 27440
    Member since: August 16, 2013

    Hi,

    This is done.

    Issue was coming due to plugin conflicting.

    These two plugins are conflicting with customizer.

    1. GS Testimonial Pro
    2. ShiftNav – Responsive Mobile Menu

    Regards,
    Dave

    #170510
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi Dave,

    Thank you very much. We will proceed to remove or replace the plugins that cause conflicts.

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

    #170515
    STEPHENSTEPHEN
    Participant
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 13, 2016

    Hi,

    I have installed Kindergartern them and its looking okay. However I am not able to edit any page with SKT Page Builder (Version 4.0) I get below errors:

    sktbuilder-backend-starter.js?ver=5.6:242 Can’t apply mask ‘%block_url(assets)%/’ for block ‘home_section2’ in lib ‘SKT Theme Blocks’. Block ‘assets’ not found in ‘SKT Theme Blocks’.
    filterBlockUrlFunction @ sktbuilder-backend-starter.js?ver=5.6:242
    6sktbuilder-backend-starter.js?ver=5.6:242 Can’t apply mask ‘%block_url(assets)%/’ for block ‘home_section7’ in lib ‘SKT Theme Blocks’. Block ‘assets’ not found in ‘SKT Theme Blocks’.
    filterBlockUrlFunction @ sktbuilder-backend-starter.js?ver=5.6:242

    I have tried Elementor and its able to edit the pages but its messing up CSS and throwing content all over the place.

    Please help.

    #170618
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi Dave,

    Thank you very much. We will proceed to remove or replace the plugins that cause conflicts.

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

    #170662
    STEPHENSTEPHEN
    Participant
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 13, 2016

    Hello Vanessa,

    Thank you for your reply.

    What actions do I have to take to be able to edit this Kindergartern theme?

    Thank you!

    #170663
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi Stephen,

    I opened this thread for a specific query about the Perfect Cleaning theme and you make a query about the Kindergarten theme.

    I suggest you open your own thread to make your query and avoid misunderstandings.

    Regards,
    Vanessa

    #170854
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi,

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve it in a definitive way so as not to have problems in future wordpress updates?

    Regards,
    Vanessa

    #171167
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 140
    • Replies: 387
    • Total: 527
    Member since: July 4, 2016

    Hi again,

    The jQuery migrate helper plugin warns us of a lot of outdated code. How can we solve this issue in a definitive way so as not to have problems in the next wordpress update?

    We would appreciate help with this issue. Thanks in advance!

    Best regards,
    Vanessa

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