Supsystic gallery stopped working in Architect Pro

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  • #114382
    mariatannant
    Member
    • Topics: 3
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    Member since: November 14, 2017

    Hi,

    I’m using the SKT Architect Pro theme and suddenly the Supsystic gallery tool is not working. I’m not sure why this has happened. I get a fatal error which I have shown below. Would this be something to do with the update of WordPress 5? Also, I have the Photo Gallery by Supsystic PRO version plugin, would it be a licence issue?

    Here are the pages showing the fatal error:

    home

    Portfolio

    Please do you have any ideas why this has stopped working please?

    Thanks

    #114383
    mariatannant
    Member
    • Topics: 3
    • Replies: 8
    • Total: 11
    Member since: November 14, 2017

    Fatal error: Uncaught Error: Call to undefined method GridGalleryPro_Galleries_Model_Tags::getByPhotoIds() in /home/jdbushde/public_html/wp-content/plugins/gallery-by-supsystic/src/GridGallery/Photos/Model/Photos.php:521 Stack trace: #0 /home/jdbushde/public_html/wp-content/plugins/gallery-by-supsystic/src/GridGallery/Photos/Model/Photos.php(465): GridGallery_Photos_Model_Photos->preExtend(Array, Array) #1 /home/jdbushde/public_html/wp-content/plugins/supsystic-gallery-pro/src/GridGalleryPro/Galleries/Model/Galleries.php(55): GridGallery_Photos_Model_Photos->getPhotos(Array) #2 /home/jdbushde/public_html/wp-content/plugins/gallery-by-supsystic/src/GridGallery/Galleries/Model/Galleries.php(45): GridGalleryPro_Galleries_Model_Galleries->extend(Object(stdClass), Array) #3 /home/jdbushde/public_html/wp-content/plugins/supsystic-gallery-pro/src/GridGalleryPro/Galleries/Module.php(255): GridGallery_Galleries_Model_Galleries->getById(Array) #4 /home/jdbushde/public_html/wp-content/plugins/supsystic-gallery-pro/src/GridGalleryPro in /home/jdbushde/public_html/wp-content/plugins/gallery-by-supsystic/src/GridGallery/Photos/Model/Photos.php on line 521

    #114473
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly check this post: https://supsystic.com/topic/gallery-fatal-error-problem/

    Regards,
    Chris

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