Support fee not recorded in account, still not getting support

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  • January 24, 2019 at 5:55 pm #115550
    Lance OrndorffLance Orndorff
    Member
    • Topics: 3
    • Replies: 4
    • Total: 7
    Member since: June 4, 2015

    I paid the $18 to update my support status.
    Its not showing up in my account [email protected]
    There is nowhere to download an update, if that is the problem.
    No one technical to talk to.
    The slider is not working, and it was for two years.
    Something like a word press update has stopped it.
    Can someone please help me.
    sahlcomm.com

    January 24, 2019 at 6:03 pm #115551
    Lance OrndorffLance Orndorff
    Member
    • Topics: 3
    • Replies: 4
    • Total: 7
    Member since: June 4, 2015

    We are in a panic. This is how we make our living, using YOUR themes.
    And now when we need you all, its not possible to talk to anyone but the chat that says post here.
    This is seriously terrible and it makes you all look like the worst company every.
    What can I do to get help with this theme issue?
    Lance
    704 898 1156
    [email protected]

    January 25, 2019 at 9:37 am #115593
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30376
    • Total: 30376
    Member since: August 16, 2013

    Hi,

    Already replied on your original topic.

    Regards,
    Dave

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