Sugarwod button in head section

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  • #183130
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    Hello,

    Our Gym is working together wit Sugarwod. This app we want to integrate in our website.
    Bij using the scrip in the header section:

    <script>
    window.sugarwod_options = {
    id: “*********”,
    color: “#fcb900”,
    button: “no”
    }
    </script>

    <script src=”//cdn.sugarwod.com/plugin/v1/sugarwod-plugin.js” async></script>

    This works fine for me, i am an android user. But not for the people with a iPhone. The header pictures wont reload for them.

    Can you have a look?
    www.crossfithengelo.nl

    #183141
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

    #183143
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    https://ibb.co/ysSwWx5

    #183144
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    The first one is with an iPhone and this one is with Android

    https://ibb.co/zs2dvzv

    #183145
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    The pictures on the iPhone, keeps on loading and loading.

    #183316
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    We checked, This is working fine.

    Have a look at:
    https://ibb.co/CvsGBzZ

    Regards,
    Chris

    #183319
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    Hello Chris,

    That is because I did turn off the feature.
    I Will turn it back on.
    Please have another look.

    Yours Sincerely
    Bas Keller

    #183321
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .slider-main .nivo-caption {
        display: block !important;
    }
    .theme-default .nivoSlider img {
        display: block !important;
    }
    }

    Regards,
    Chris

    #183323
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    Well, that worked a little bit. The White block is gone and half a woman is visible. Tja is half the picture. The slider is not working.

    Yours Sincerely,
    Bas Keller

    #183385
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .nivoSlider {
        min-height: 240px !important;
    }
    }

    Regards,
    Chris

    #183387
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    https://ibb.co/kygYYNg
    https://ibb.co/pJgPzwY
    On the iPhone the picure is now ok. But, the slider does not work en their is no tekst on the foto

    Yours Sincerely,
    Bas keller

    #183419
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly use this CSS.

    @media screen and (max-width:479px) {
    .slider-main .nivo-caption, .slider-main .nivo-caption .title, .slider-main .nivo-caption .slidedesc { display:block !important}
    }

    Hope this help you.

    Regards,
    Chris

    #183426
    Bas KellerBas Keller
    Participant
    • Topics: 2
    • Replies: 17
    • Total: 19
    Member since: April 14, 2021

    Hi,

    Still no slider and no tekst.

    Regards,
    Bas

    #183470
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #183528
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Slider is working fine in iPhone.

    See screenshot:
    https://ibb.co/8NdMNtB

    Regards,
    Chris

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