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  • #43191
    Katie SureKatie Sure
    Participant
    • Topics: 31
    • Replies: 40
    • Total: 71
    Member since: November 26, 2015

    Hi using the new STRONG template where you customise the home page in the new left hand nav version, i’ve been trying for a couple of days to edit multiple Home Section 1 / 2 / 3 content but it just won’t update.

    I can edit the code (tiny amends so not broken code) then save on the text tab but when i close the ‘Edit Content’ area there is no option at the top of the Customise page to ‘Save & Publish’ as if I’ve made no amends, so the updates just aren’t updating, go back into the edit content box and the old code is there again.

    Tried lots of different ways but can’t make changes to any ‘Edit Content’ sections??

    #43196
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Here is how you need to do it. When you edit, edit using text mode and then while saving only go to visual mode and save.

    It should work just fine in that case.

    Regards,
    Shri

    #43300
    Katie SureKatie Sure
    Participant
    • Topics: 31
    • Replies: 40
    • Total: 71
    Member since: November 26, 2015

    Yes previously this always worked but now when I do the above I save on the visual mode, close the edit box but the customise doesn’t let me save its as though no changes are made?

    When I come out of customise no updates are made, go back in and the edits are back to the previous version??

    Happy to send you a login to try?

    #43301
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Sure send us one via sktthemes.net/contact

    Regards,
    Shri

    #43307
    Katie SureKatie Sure
    Participant
    • Topics: 31
    • Replies: 40
    • Total: 71
    Member since: November 26, 2015

    Ok, cheers

    #43314
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Okay got your email.

    #43405
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Conflicting with Facebook Feed WD Plugin.

    Remove that plugin and use something else, clear cache and clear cookies of your browser to view changes and it should appear.

    Regards,
    Shri

    #43410
    Katie SureKatie Sure
    Participant
    • Topics: 31
    • Replies: 40
    • Total: 71
    Member since: November 26, 2015

    You are awesome!
    A massive thank you thats fixed it.

    Katie 🙂

    #43412
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi Katie,

    Thanks a lot.

    Kindly post a testimonial here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/3/

    Regards,
    Shri

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