Home › Forums › All Other Themes › Strong Pro – Customise Problems
- This topic has 6 replies, 2 voices, and was last updated 7 years, 3 months ago by Sonnal S Sinha.
-
AuthorPosts
-
January 13, 2017 at 5:52 pm #58595
I am having problems with customise section, it doesn’t look right when I click through and then when I try to edit something, its all blank. Please help!
January 16, 2017 at 5:26 am #58720Hi Rebecca,
Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.
Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.
Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.
Let us know for any further issues.
Regards,
BradJanuary 16, 2017 at 8:04 am #58774Hi Brad,
Thanks for getting back to me. I have done what you have said, but it hasn’t made any difference.
Can you please advise?
Thanks
Rebecca
January 16, 2017 at 12:25 pm #58829Hi Rebecca,
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
BradJanuary 17, 2017 at 12:04 pm #59010Hi Rebecca,
Customizer is working fine on your site. Kindly clear the cache of your browser or check in incognito window.
Regards,
BradJanuary 20, 2017 at 9:18 am #59369Hi Brad,
It’s working now, thanks for your help.
Thanks
Rebecca
January 20, 2017 at 9:39 am #59373🙂
-
AuthorPosts
- The topic ‘Strong Pro – Customise Problems’ is closed to new replies.