- This topic has 5 replies, 3 voices, and was last updated 8 years, 10 months ago by
.
-
Posts
-
installed the theme on a staging server and got it to work.
Now (it is weekend here, so slow web-shop) I tried to install the theme in our working store and it does not work.
Even after shutting off ALL the plugins in the working WooCommerce site, still no working strong theme. We always used your construction Lite theme, that works. Switching from Strong to Construction light works also.We thought that maybe the zip file for the theme might be corrupt and so we wanted to redownload the file. Your site says we can not download the file anymore. This is really silly, we purchased the them the 25th of last month. Order #17238
Give us acces to the file again and maybe share some hints why the theme does not work.Hi Peter,
Given you re-access to the theme. Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.
Regards,
BradDid what you said, didn’t work. Same result as before, so it is not a corrupt zipfile after all.
How can we get this working?
All other themes work, Storefront, construction light. The only theme giving trouble is your Strong theme.Send us WordPress admin details and URL of the site via sktthemes.net/contact
Regards,
ShriThis is a live site with real data, will you sign a non disclosure paper?
- You must be logged in to reply to this topic.
