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Viewing 13 posts - 31 through 43 (of 43 total)
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  • #91706
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    We couldn’t do a multisite because of the problems it created. So I created one large site all linked together.

    Change to Black
    https://defenseintelligence.net/
    https://ttc.defenseintelligence.net/

    Leave as White
    https://dss.defenseintelligence.net/
    https://fingerprint.defenseintelligence.net/

    I want to separate the PM side from the PS side. I don’t know if I made the problem more complicated but I added the child theme so that the only thing changed during theme updates was script, not my data. If the custom CSS is the only thing being changed, then I am hoping that when I install Black, it will convert easily. But if you look at the other pages, the custom CSS doesn’t seem to be fixing the top bar or the glitch when scrolling down.

    As I said before, this all started when I wanted to have a static picture. Change seems to be bad here.

    #91738
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Okay, send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #91920
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    Information has been sent.

    #91927
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Okay 🙂

    #92183
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    So I have 4 questions.

    1. Can you tell me what changes were made to one, so i can finish what you started?
    2. Is Black and White the same programming?
    3. Since I am using child-theme…I am trying to make all the changes to that so when I switch from white to black, the core code will remain, if possible.
    4. When I get black, can I simply install it and switch without restarting this whole thing again?

    #92893
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    Hi there. Eight days ago I asked some follow up questions which seem to have fallen through the cracks. This is why I asked for you to post where you made the changes so I could do them myself.

    I also asked a question that would in itself generate more income for you, but it too has gone unanswered. If this is the extent of your customer service, please let me know so I can begin shopping elsewhere.

    #92930
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    1. Can you tell me what changes were made to one, so i can finish what you started?

    A. We removed animation or disabled animation. So CSS and JS change was done.

    2. Is Black and White the same programming?

    A. Means? It is also based on Customizer framework if that is what you are asking.

    3. Since I am using child-theme…I am trying to make all the changes to that so when I switch from white to black, the core code will remain, if possible.

    A. Main theme should remain unaffected if we use child theme.

    4. When I get black, can I simply install it and switch without restarting this whole thing again?

    Are you asking about SKT Black Pro? Or Black and White theme?

    About the delay in response we had a long weekend from 26th January which was Republic Day (National holiday) in India and hence last response was on 25th January from our end.

    Regards,
    Shri

    #93139
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    Hi Shri,

    Someone fixed a glitch that occurred when you scrolled past the latest posts. It would just jump to the next section. The problem was corrected on defenseintelligence.net. But to get the blended effect we wanted without going Multisite, we had to create 4 different yet similar sites. Now it appears without the knowledge of how to correct the other 3 (listed below), I will have to abandon your theme and go elsewhere.

    The same goes for the top bar. On defenseintelligence.net, when you scroll down, the top bar remains thick. On the other dss.defenseintelligence.net, the top bar is cut in half. I want them all to remain thick.

    These are the sites that also need to be fixed:

    https://ttc.defenseintelligence.net/
    https://dss.defenseintelligence.net/
    https://fingerprint.defenseintelligence.net/

    But to answer question 4, I wanted to change to the following:

    Change to SKT Black Pro:
    https://defenseintelligence.net/
    https://ttc.defenseintelligence.net/

    Leave as SKT White Pro:
    https://dss.defenseintelligence.net/
    https://fingerprint.defenseintelligence.net/

    This would allow the site to continue to be different yet similar. I want the color to go from black to white. I am hoping that when I install SKT Black Pro, it will convert easily.

    As for the response, you can see from the thread that nothing was written on the 25th. If you can’t fix the other pages, please let me know and I will remove your theme.

    #93150
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Issue resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #93200
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    Thanks Brad.

    Can I exchange SKT Black Pro for SKT White Pro?

    #93216
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly ask access to exchange SKT Black Pro for SKT White Pro via sktthemes.net/contact.

    Regards,
    Brad

    #93250
    Terence ChaseTerence Chase
    Spectator
    • Topics: 8
    • Replies: 59
    • Total: 67
    Member since: January 25, 2016

    I didn’t communicate that correctly. When I buy the Black, can I change the white to black with all the changes we made intact?

    #93273
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Terence,

    Yes of course. The theme options panel provides color change options.

    Regards,
    Shri

Viewing 13 posts - 31 through 43 (of 43 total)
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