Slider image crops when loading

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  • #18597
    Tasja RodianTasja Rodian
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: September 3, 2015

    How do we prevent the image from cropping when loading? It loads really slowly and shrinks the image around 15% from the right on load!

    Another thing: before we bought the pro-version we üsed the free SKT White theme and it was very user-friendly. But now that we have installed the SKT white pro version the “theme options” interface requires html coding in all fields, which is not userfriendly at all! How can we fix this to be like the free version?

    #18712
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website link

    Regards,
    Shri

    #19213
    Tasja RodianTasja Rodian
    Member
    • Topics: 1
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    • Total: 4
    Member since: September 3, 2015

    The website is: www.mamayoga.dk..

    And what about the theme options? How can the sections interface be worse than the free version??

    #19581
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31035
    Member since: August 16, 2013

    You can copy the free version section content into Pro and it will work if you liked the free version set up better.

    Regards,
    Shri

    #19605
    Tasja RodianTasja Rodian
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: September 3, 2015

    1) Yes, we liked it better – but what do you mean by “copy” the free version section into pro??? Can you give us a guideline?

    2) More importantly, what about the slider image on the front page? Please advise on how to avoid the cropping when loading first time? Do you need our login information to fix it?

    #19705
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi,

    Kindly Send us email: [email protected] with your WordPress admin details and URL of the site. we will check the problem and resolve.

    NOTE: Kindly mention the issue in the email.

    Regards,
    Shri

    #19988
    Tasja RodianTasja Rodian
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: September 3, 2015

    Thanks, we have sent an email with details and description of the issue.

    #20076
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Okay

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