Slider cut off

[kreedorganics]

The slider on the homepage is cut off on mobile/tablet on my website: kreedbotanicals.com. Both the text and photo are cut off. My theme is naturalherbs.

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Sonnal S Sinha]

Hi,

This is done. kindly check and confirm

Regards,
Chris

[kreedorganics]

Hi there is still a problem with the homepage slider, it is still cut off on the mobile view of my website. If you could kindly fix this please, thanks. I have sent another email with wordpress admin details.

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Chris

[kreedorganics]

Sure here is the URL: https://imgur.com/EiO5KS3

The title of the slider is cut off and the slider button is also not showing.

[Sonnal S Sinha]

Hi,

Issue resolved. Kindly check and confirm

Regards,
Chris

[kreedorganics]

Hi, I checked and the problem has not resolved. When I open my website on mobile, the slider does not load and it doesn’t show at all.

[Sonnal S Sinha]

Hi,

This is done.

Regards,
Chris

[kreedorganics]

Hi, sorry but the problem is still not resolved. The slider is still not loading and doesn’t show at all.

Here is a screenshot of the problem: https://imgur.com/CURnWjB
This is really becoming a problem for my business so if you can help me as soon as possible that would be great. Thank you.

[Sonnal S Sinha]

Hi,

Issue have been resolved. Kindly check and confirm.

Kindly delete cache and do a forced refresh.

To do a forced refresh kindly follow below instructions:

Windows/Linux:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.

Mac:
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.

Regards,
Chris

[Author]

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