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- This topic has 10 replies, 2 voices, and was last updated 3 years, 6 months ago by Forum Moderator.
October 1, 2019 at 8:40 am #131762
The slider on the homepage is cut off on mobile/tablet on my website: kreedbotanicals.com. Both the text and photo are cut off. My theme is naturalherbs.October 2, 2019 at 5:46 am #131816
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
ChrisOctober 17, 2019 at 9:09 am #132640
This is done. kindly check and confirm
ChrisNovember 9, 2019 at 5:00 am #133948
Hi there is still a problem with the homepage slider, it is still cut off on the mobile view of my website. If you could kindly fix this please, thanks. I have sent another email with wordpress admin details.November 12, 2019 at 4:59 am #134006
Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.
ChrisNovember 12, 2019 at 11:15 pm #134176
Sure here is the URL: https://imgur.com/EiO5KS3
The title of the slider is cut off and the slider button is also not showing.November 13, 2019 at 9:27 am #134212
Issue resolved. Kindly check and confirm
ChrisNovember 13, 2019 at 11:14 pm #135596
Hi, I checked and the problem has not resolved. When I open my website on mobile, the slider does not load and it doesn’t show at all.November 14, 2019 at 7:56 am #139346
This is done.
ChrisNovember 15, 2019 at 5:04 am #139485
Hi, sorry but the problem is still not resolved. The slider is still not loading and doesn’t show at all.
Here is a screenshot of the problem: https://imgur.com/CURnWjB
This is really becoming a problem for my business so if you can help me as soon as possible that would be great. Thank you.November 15, 2019 at 6:21 am #139498
Issue have been resolved. Kindly check and confirm.
Kindly delete cache and do a forced refresh.
To do a forced refresh kindly follow below instructions:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.
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