Home › Forums › SKT Full Width Forum › Slide on the Main page began to load for a very long time
- This topic has 6 replies, 2 voices, and was last updated 6 months, 1 week ago by
Tatiana Pinchuk.
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May 26, 2023 at 5:14 pm #205612
When opening my site (especially on mobile devices), a slide on the Main page began to load for a very long time. Please help me solve this problem.
May 26, 2023 at 6:19 pm #205615Hi,
Unfortunately your theme subscription has expired.
Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/charity-wordpress-theme/
Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.
Regards,
ChrisMay 26, 2023 at 6:42 pm #205617Are you saying that I have to pay the full cost of this theme again???
May 26, 2023 at 6:48 pm #205618Hi,
Yes, Because your theme subscription has expired.
You must renew the subscription first to get support.
Regards,
ChrisMay 26, 2023 at 6:52 pm #205619But I have already paid for the update of this theme! My order No. 49634. That is, I paid the full cost of this theme, then paid for the update of this theme, and now I have to pay the full cost for the same theme again? Why???
May 26, 2023 at 7:01 pm #205620Hi,
The theme is for multiple domains and each year WordPress updates its software so we also have to update the theme.
We have kept the theme prices also less and it is annual pricing for other theme providers.
Regards,
ChrisMay 26, 2023 at 7:02 pm #205621Are you saying that the support is worth the full cost of the theme???
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