Slide on the Main page began to load for a very long time

[Tatiana Pinchuk]

When opening my site (especially on mobile devices), a slide on the Main page began to load for a very long time. Please help me solve this problem.

[Sonal S Sinha]

Hi,

Unfortunately your theme subscription has expired.

Kindly re-purchase the theme from this link: https://www.sktthemes.org/shop/charity-wordpress-theme/

Even though the design might have been changed as part of the new theme however you still get support and updates for old theme as part of the purchase.

Regards,
Chris

[Tatiana Pinchuk]

Are you saying that I have to pay the full cost of this theme again???

[Sonal S Sinha]

Hi,

Yes, Because your theme subscription has expired.

You must renew the subscription first to get support.

Regards,
Chris

[Tatiana Pinchuk]

But I have already paid for the update of this theme! My order No. 49634. That is, I paid the full cost of this theme, then paid for the update of this theme, and now I have to pay the full cost for the same theme again? Why???

[Sonal S Sinha]

Hi,

The theme is for multiple domains and each year WordPress updates its software so we also have to update the theme.

We have kept the theme prices also less and it is annual pricing for other theme providers.

Regards,
Chris

[Tatiana Pinchuk]

Are you saying that the support is worth the full cost of the theme???

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