SKT Site Builder not loading blocks

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  • #133038
    Robbert de Block
    Participant
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 21, 2019

    When accessing the SKT Site Builder to adjust a page it loads without issues. (so far I can see)

    But after I select an element (block) a purple bar with a rotating clock appears. And then nothing happens, this goes on in eternity.

    Website: https://prinse-airconditioning.nl
    Screenshot: https://imgur.com/a/YyoGQTz

    #133160
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6700
    • Total: 6708
    Member since: June 12, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #133233
    Robbert de Block
    Participant
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 21, 2019

    Sent info yesterday!

    #133254
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22804
    • Total: 22804
    Member since: August 16, 2013

    Hi,

    Given details is not working. We are getting this message.

    LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

    View post on imgur.com

    Regards,
    Dave

    #133445
    Robbert de Block
    Participant
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 21, 2019

    Hi Dave,

    What is the status? I have deactivated 2FA 5 days ago and sent you an email about it.

    My customer is waiting for his site to be finished. Can you get the builder to work for me?

    Regards,

    Robbert

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