SKT Site Builder not loading blocks

This topic has 4 replies, 3 voices, and was last updated 10 months, 4 weeks ago by Robbert de Block.

Viewing 5 posts - 1 through 5 (of 5 total)

Author

Posts
October 23, 2019 at 1:24 am #133038
Robbert de Block
Participant
- Topics: 1
- Replies: 6
- Total: 7
Member since: July 21, 2019
When accessing the SKT Site Builder to adjust a page it loads without issues. (so far I can see)

But after I select an element (block) a purple bar with a rotating clock appears. And then nothing happens, this goes on in eternity.

Website: https://prinse-airconditioning.nl
Screenshot: https://imgur.com/a/YyoGQTz
October 24, 2019 at 11:09 am #133160
SKT Themes
Keymaster
- Topics: 8
- Replies: 6786
- Total: 6794
Member since: June 12, 2013
Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris
October 25, 2019 at 7:40 am #133233
Robbert de Block
Participant
- Topics: 1
- Replies: 6
- Total: 7
Member since: July 21, 2019
Sent info yesterday!
October 25, 2019 at 10:48 am #133254
Forum Moderator
Participant
- Topics: 0
- Replies: 25258
- Total: 25258
Member since: August 16, 2013
Hi,

Given details is not working. We are getting this message.

LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

View post on imgur.com

Regards,
Dave
October 29, 2019 at 11:55 pm #133445
Robbert de Block
Participant
- Topics: 1
- Replies: 6
- Total: 7
Member since: July 21, 2019
Hi Dave,

What is the status? I have deactivated 2FA 5 days ago and sent you an email about it.

My customer is waiting for his site to be finished. Can you get the builder to work for me?

Regards,

Robbert
Author

Posts