SKT Site Builder not loading blocks

This topic has 4 replies, 3 voices, and was last updated 1 year, 3 months ago by Robbert de Block.

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October 23, 2019 at 1:24 am #133038
Robbert de Block
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Member since: July 21, 2019
When accessing the SKT Site Builder to adjust a page it loads without issues. (so far I can see)

But after I select an element (block) a purple bar with a rotating clock appears. And then nothing happens, this goes on in eternity.

Website: https://prinse-airconditioning.nl
Screenshot: https://imgur.com/a/YyoGQTz
October 24, 2019 at 11:09 am #133160
SKT Themes
Keymaster
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Member since: June 12, 2013
Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris
October 25, 2019 at 7:40 am #133233
Robbert de Block
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Member since: July 21, 2019
Sent info yesterday!
October 25, 2019 at 10:48 am #133254
Forum Moderator
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Member since: August 16, 2013
Hi,

Given details is not working. We are getting this message.

LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

View post on imgur.com

Regards,
Dave
October 29, 2019 at 11:55 pm #133445
Robbert de Block
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Member since: July 21, 2019
Hi Dave,

What is the status? I have deactivated 2FA 5 days ago and sent you an email about it.

My customer is waiting for his site to be finished. Can you get the builder to work for me?

Regards,

Robbert
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