SKT Page Builder will not save

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  • #144241
    adamraeadamrae
    Participant
    • Topics: 2
    • Replies: 1
    • Total: 3
    Member since: January 31, 2020

    I have just purchased Gravida theme and all works well except that when I try to edit page with SKY page builder the save icon changes to a spinning clock and stays forever.

    I have disabled all other plugins and have tried deleting and re-installing SKT page builder.

    I have Control F5 purged the cache and have got the same error in Chrome and Edge.

    The chrome console shows an error when save is pressed….

    JQMIGRATE: Migrate is installed, version 1.4.1

    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1

    sktbuilder-wordpress-driver.js:69 error
    error @ sktbuilder-wordpress-driver.js:69
    i @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:2
    fireWith @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:2
    x @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    c @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    XMLHttpRequest.send (async)
    send @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    SktbuilderWordpressDriver.savePageData @ sktbuilder-wordpress-driver.js:49
    SktbuilderStorage.save @ skin.concated.js:1
    save @ skin.concated.js:1
    clickSave @ skin.concated.js:1
    dispatch @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:3
    r.handle @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:3
    load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4 POST

    http://ipsoft1.co.uk/wp-admin/admin-ajax.php?action=sktbuilder_save_page_data net::ERR_CONNECTION_RESET
    send @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:4
    SktbuilderWordpressDriver.savePageData @ sktbuilder-wordpress-driver.js:49
    SktbuilderStorage.save @ skin.concated.js:1
    save @ skin.concated.js:1
    clickSave @ skin.concated.js:1
    dispatch @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:3
    r.handle @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.3.2:3

    #144283
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #144828
    adamraeadamrae
    Participant
    • Topics: 2
    • Replies: 1
    • Total: 3
    Member since: January 31, 2020

    What is happening.
    It has been more than a week now and there has been no reply?

    #144845
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    We did not receive your email.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

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