SKT Page Builder doesn't work

[RAUL ANDRES SAAVEDRA GUZMAN]

I’m trying to add a block in my homepage using SKT Page Builder, but this features doesn’t work. When I clicked on the block to add it, just appear a message that says “Please wait” together to an animated icon. I was waiting for one hour and finally didn’t appear anything. ¿What is the reason for that problem? ¿I need some special configuration to use SKT Page Builder, folder permissions or something more? I really need an answer soon. Thanks in advanced.

[Forum Moderator]

Hi,

Kindly show us your website URL?

Regards,
Brad

[RAUL ANDRES SAAVEDRA GUZMAN]

Currently my main URL shows a “Page under construction” message, because is not completed. But if it possible I may send you the URL Admin and Admin credentials via email. So you can enter to my site and check the problem. ¿Right?

[Forum Moderator]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Brad

[SKT Themes]

Kindly ask your hosting for this error:

Use of Mutation Events is deprecated. Use MutationObserver instead.

Once resolved the page builder should work.

Regards,
Shri

[Author]

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