SKT Page Builder doesn't work

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  • #125216
    RAUL ANDRES SAAVEDRA GUZMAN
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: June 17, 2019

    I’m trying to add a block in my homepage using SKT Page Builder, but this features doesn’t work. When I clicked on the block to add it, just appear a message that says “Please wait” together to an animated icon. I was waiting for one hour and finally didn’t appear anything. ¿What is the reason for that problem? ¿I need some special configuration to use SKT Page Builder, folder permissions or something more? I really need an answer soon. Thanks in advanced.

    #125233
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Brad

    #125296
    RAUL ANDRES SAAVEDRA GUZMAN
    Participant
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: June 17, 2019

    Currently my main URL shows a “Page under construction” message, because is not completed. But if it possible I may send you the URL Admin and Admin credentials via email. So you can enter to my site and check the problem. ¿Right?

    #125322
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

    #125353
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Kindly ask your hosting for this error:

    Use of Mutation Events is deprecated. Use MutationObserver instead.

    Once resolved the page builder should work.

    Regards,
    Shri

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