SKT Nutristore

Home Forums All Other Themes SKT Nutristore

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #159391
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    Just installed this theme and the slider does notwork, can clide them manually but they should be automatic. Site is in Coming soon mode to login credentials have been emailed to support@….. for http://www.journeywithinschool.org

    #159394
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25783
    • Total: 25783
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #159395
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    Thank you -all good

    #159406
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    I have now noticed that the text option on all footer menu edit boxes does not work – nothing happens when you click on text and you can only edit in the Visual section. Please advise or fix. Thank you

    #159439
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    This Visual/Text problem seems to be accross a good number of themes – please advise?

    #159514
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    Is there a solution for this issue as itis preventing installation of these themes on new sites?

    #159648
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25783
    • Total: 25783
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #159650
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    IT does seem to be working now but please explain what the problem was, as this is hppening in a good number of my sites using your themes. What is the cause of the issue and how is it resolved?

    Thank you

    #159653
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25783
    • Total: 25783
    Member since: August 16, 2013

    Hi,

    Updating to WordPress 5.5 causes problems.

    We have added this plugin to resolved it.

    Enable jQuery Migrate Helper

    Regards,
    Chris

    #159654
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    So is it the theme causing the problem?

    #159755
    Nicolas
    Participant
    • Topics: 23
    • Replies: 65
    • Total: 88
    Member since: February 18, 2016

    So the browser console indicates this is a theme problem:

    /wp-content/themes/natureone-pro/customizer/assets/customizer.js?ver=1:454

    I am happy to be corrected if this is not the case. As previously mentioned this is affecting a good few websites where I have your themes installed. Please advise when the themes will be modified to correct these issues and how will we be notified?

    Thanks

    #159853
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25783
    • Total: 25783
    Member since: August 16, 2013

    Hi,

    Yes we are aware of the same. At the moment we are working on releasing the new themes and by next month we shall start updates to the themes if we see WordPress does not release any new updates. Sometimes they realize issues and then again release an update.

    Be advised a lot of people are facing this from plugins as well like WooCommerce updates crashing their websites etc.

    In due time by next month end we will start updates to our themes if we see WordPress is not releasing any updates further.

    Regards,
    Chris

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.