SKT Movers Packers theme Contact form not working

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Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #46525
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hi,

    We need the contact form and thank you page set up but cannot do so. Please help. Thank you

    #46545
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi Alan,

    You can use plugin Contact form 7.

    Regards,
    Dave

    #46560
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Alan,

    Kindly replace our shortcode of contact form and use full width template and use contact form 7 plugin to have your own contact form and redirection to thank you page.

    Regards,
    Shri

    #46561
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Alan,

    Kindly replace our shortcode of contact form and use full width template and use contact form 7 plugin to have your own contact form and redirection to thank you page.

    Regards,
    Shri

    #46575
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hello,

    We tested the contact form and no message received.

    Thank you

    #46579
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    You mean the default contact form or the contact form 7.

    #46581
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hi,

    Using contact form 7 already. We had not received the test message.

    #46599
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi Alan,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #46631
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hello,

    URL: https://aaremoval.com.sg/
    Forum URL: https://www.sktthemes.org/forums/topic/skt-movers-packers-theme-contact-form-not-working/#post-46600
    Sent the WordPress admin through sktthemes.net/contact. Thank you

    #46688
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi Alan,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #46759
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hello,

    We tested the contact page and we still had not received the test mail. In the “Thank you page” it is showing an html format of the contact page.

    Thank you

    #46905
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Okay seems like a server problem then kindly ask hosting to set up SMTP mail service or tell them that PHP Mail isn’t working on your server.

    Regards,
    Dave

    #47316
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hi,

    We tested the contact form using hotmail and gmail account, the email is not going through from the contact page. I checked the shortcode: [contactform to_email=”[email protected]” title=”Contact Form”]. Does it have affect it?

    Thank you

    #47339
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31029
    • Total: 31029
    Member since: August 16, 2013

    Hi Alan,

    Kindly check again i have made some changes. Also check in your spam folder as well.

    Regards,
    Dave

    #47343
    alanalan
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: September 12, 2016

    Hello,

    Already tested an email but still not received the test mail. Not even in the spam folder.

    Thank you

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