SKT InfotechVersión: pro1.0 Problem at Contact Form

[Francisco Rubén Jorquera Villarroel]

There is an error ‘to send a contact form, please review it at https://eficiente.pro/

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

Regards,
Dave

[Francisco Rubén Jorquera Villarroel]

https://i53.servimg.com/u/f53/20/12/37/44/213.png

https://i53.servimg.com/u/f53/20/12/37/44/112.png

[Sonnal S Sinha]

Hi,

https://eficiente.pro/
https://eficiente.pro/demo/

Here we check mail is not sending; it’s may be a server mail configuration issue. Kindly ask your hosting provider to resolve this issue. Here we are facing this issue on your site with activating the default theme, so it’s not a theme issue.

https://www.privyr.com/blog/there-was-an-error-trying-to-send-your-message-please-try-again-later/

Regards,
Dave

[Francisco Rubén Jorquera Villarroel]

Our hosting wrote us this:

Thank you for your patience. It seems that the website is currently using the ‘default’ settings within WordPress to send emails via the contact form. This means that the website is relying on the built-in WordPress mailer, which can sometimes be unreliable and may disconnect or stop working over time.

To ensure a more stable and reliable email delivery, the admin has recommended using an SMTP (Simple Mail Transfer Protocol) plugin, such as the popular WP Mail SMTP. SMTP plugins allow you to connect your website to a specific email account, such as a webmail account, which provides a more robust and secure connection for sending emails.

The admin has also noted that the current email address being used is [email protected]. If you can provide us with the login credentials for this email account, we can set up the SMTP plugin on your behalf and ensure that the contact form emails are being sent reliably.

Additionally, the admin has requested that you verify the contact form you are using is ‘Contact form 1’. This information will help us to properly configure the SMTP settings and ensure that the emails are being directed to the correct destination.

But we checked and we have not put that configuration there.

Can you help us with that?

I will send you the credentials we use with those plugins by email.

[Francisco Rubén Jorquera Villarroel]

It is NOW solved, the problem, except for the style of the form, looks very different from the style of the site, could you help us with that?

[Sonnal S Sinha]

Hi,

Here we check contact form are working fine see screenshot : https://nimb.ws/9WO8iLt

Here we set contact form style kindly check.

https://eficiente.pro/
https://eficiente.pro/index.php/contacto/

Regards,
Dave

[Author]

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