November 1, 2019 at 5:33 am #133577
Hello we are experiencing issues on Mobile and desktop devices.
The animation on site are not working, on google chrome console we are seeing the following errors:
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
error @ sktbuilder-wordpress-driver.js:140
i @ jquery.js?ver=1.12.4-wp:2
fireWith @ jquery.js?ver=1.12.4-wp:2
x @ jquery.js?ver=1.12.4-wp:4
c @ jquery.js?ver=1.12.4-wp:4
send @ jquery.js?ver=1.12.4-wp:4
ajax @ jquery.js?ver=1.12.4-wp:4
SktbuilderWordpressDriver.loadLibrariesData @ sktbuilder-wordpress-driver.js:118
SktbuilderStarter.script.onload @ sktbuilder-frontend-starter.js:30
SktbuilderStarter @ sktbuilder-frontend-starter.js:29
(anonymous) @ (index):1689
jquery.js?ver=1.12.4-wp:3 [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://crbug.com/954323
Consider disabling Chrome Data Saver while debugging. For more info see: https://support.google.com/chrome/?p=datasaver
You can see an image of the error in the following link: https://drive.google.com/file/d/13oOMkQkLpRAogfENjDaYVUKrltaKQnKi/view?usp=sharing
or you can see the error if you visit our site on a mobie device: https://powerupbuilderscorp.com/
Please let me know if you meed more information to fix the issue.
November 1, 2019 at 6:03 am #133583
- This topic was modified 10 months, 3 weeks ago by Avelino Linares.
Kindly show us your website URL please?
DaveNovember 1, 2019 at 12:57 pm #133629
Our site url is https://powerupbuilderscorp.com
Let me know if you need more information.November 4, 2019 at 4:43 am #133663
Do you have an update on this issue?November 4, 2019 at 6:06 am #133673
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: firstname.lastname@example.org Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveNovember 4, 2019 at 4:46 pm #133727
I have sent you required details, please let me know if you need more information.
Best RegardsNovember 5, 2019 at 10:07 am #133782
We need your urgent assistance with this, our site is not working as expected.
Are you working on this?November 5, 2019 at 1:36 pm #133799
We checked, this is an permission issue. Therefore SKT Builder js isn’t loading.
Also we check your website using VPN. And there isn’t showing any console error.
Have a look at:
DaveNovember 5, 2019 at 3:20 pm #133802
Could you give me more technical details, wich file is blocked and what is blocking the file, did you try on mobile devices? because a i see your screeshot is a desktop chrome emulating a mobile device.
Let me know your comments.November 5, 2019 at 7:32 pm #133806
We need your urgent assistance on this, if you find a block please tell us wich file is blocked, and how can we unblock it.November 6, 2019 at 10:34 am #133835
Kindly download and watch this video please.
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