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AuthorPosts
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December 19, 2016 at 10:13 am #55987
Hi,
I am unable to customise gardening theme.
I’ve tried to delete and reinstall but there are no options available once in the installer.
Regards
RobDecember 20, 2016 at 6:01 am #56080Hi Robin,
Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.
Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.
Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.
Let us know for any further issues.
Regards,
BradDecember 21, 2016 at 9:23 am #56271Hi Brad,
I have tried reinstall after reading other posts but that doesn’t fix my issue.
I can get to customise section but can’t click on the sections
Regards
RobDecember 21, 2016 at 9:26 am #56273Hi Rob,
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
BradDecember 21, 2016 at 10:26 am #56285Hi Rob,
Kindly clear the cache of your browser and check.
Regards,
BradDecember 21, 2016 at 12:02 pm #56303Hi,
Cleared cache and still can’t access.
(I’m using chrome)
Best Regards
RobDecember 21, 2016 at 12:08 pm #56305Could you send us the screenshots? Upload your screenshot on imgur.com and paste the share url here.
Regards,
BradDecember 21, 2016 at 12:22 pm #56306I’ve found that if I scroll down a full page then the options are there so it is usable.
But does highlight a minor problem with css.
I’m not a member of imgur.com but can send if still needed.
Thanks
RobDecember 21, 2016 at 12:25 pm #56307Registration is not mandatory in imgur.com so you can upload the screenshots.
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