SKT Gardening

[Robin]

Hi,

I am unable to customise gardening theme.

I’ve tried to delete and reinstall but there are no options available once in the installer.

Regards
Rob

[Sonnal S Sinha]

Hi Robin,

Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

Let us know for any further issues.

Regards,
Brad

[Robin]

Hi Brad,

I have tried reinstall after reading other posts but that doesn’t fix my issue.

I can get to customise section but can’t click on the sections

Regards
Rob

[Sonnal S Sinha]

Hi Rob,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonnal S Sinha]

Hi Rob,

Kindly clear the cache of your browser and check.

Regards,
Brad

[Robin]

Hi,

Cleared cache and still can’t access.

(I’m using chrome)

Best Regards
Rob

[Sonnal S Sinha]

Could you send us the screenshots? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Brad

[Robin]

I’ve found that if I scroll down a full page then the options are there so it is usable.

But does highlight a minor problem with css.

I’m not a member of imgur.com but can send if still needed.

Thanks
Rob

[Sonnal S Sinha]

Registration is not mandatory in imgur.com so you can upload the screenshots.

[Author]

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