SKT Gardening

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #55987
    Robin
    Member
    • Topics: 6
    • Replies: 16
    • Total: 22
    Member since: August 23, 2016

    Hi,

    I am unable to customise gardening theme.

    I’ve tried to delete and reinstall but there are no options available once in the installer.

    Regards
    Rob

    #56080
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25559
    • Total: 25559
    Member since: August 16, 2013

    Hi Robin,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.

    Regards,
    Brad

    #56271
    Robin
    Member
    • Topics: 6
    • Replies: 16
    • Total: 22
    Member since: August 23, 2016

    Hi Brad,

    I have tried reinstall after reading other posts but that doesn’t fix my issue.

    I can get to customise section but can’t click on the sections

    Regards
    Rob

    #56273
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25559
    • Total: 25559
    Member since: August 16, 2013

    Hi Rob,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #56285
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25559
    • Total: 25559
    Member since: August 16, 2013

    Hi Rob,

    Kindly clear the cache of your browser and check.

    Regards,
    Brad

    #56303
    Robin
    Member
    • Topics: 6
    • Replies: 16
    • Total: 22
    Member since: August 23, 2016

    Hi,

    Cleared cache and still can’t access.

    (I’m using chrome)

    Best Regards
    Rob

    #56305
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25559
    • Total: 25559
    Member since: August 16, 2013

    Could you send us the screenshots? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Brad

    #56306
    Robin
    Member
    • Topics: 6
    • Replies: 16
    • Total: 22
    Member since: August 23, 2016

    I’ve found that if I scroll down a full page then the options are there so it is usable.

    But does highlight a minor problem with css.

    I’m not a member of imgur.com but can send if still needed.

    Thanks
    Rob

    #56307
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25559
    • Total: 25559
    Member since: August 16, 2013

    Registration is not mandatory in imgur.com so you can upload the screenshots.

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