SKT Clean pro – responsive video

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  • #79602
    Szabolcs Szőcs-T.Szabolcs Szőcs-T.
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    Member since: July 4, 2017

    Hi Chris,

    Yesterday we tested on 10.1″ tablet, and the video isn’t displayed, just a white place.
    The screen size is 1280 x 800, we checked on PC – with this size – and the video it’s ok, but on tablet not.
    Could you help us what can be the problem?

    #79648
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issue? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Chris

    #79657
    Szabolcs Szőcs-T.Szabolcs Szőcs-T.
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    Member since: July 4, 2017

    Yes, here is: http://wpteszt.postamegtakaritas.hu/20170728_124245/

    #79985
    Szabolcs Szőcs-T.Szabolcs Szőcs-T.
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    Member since: July 4, 2017

    http://imgur.com/a/AC2pC

    Here you can see, what’s the problem

    #80049
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Update the Flash Player that will surely enable the Video playing.

    Regards,
    Chris

    #80087
    Szabolcs Szőcs-T.Szabolcs Szőcs-T.
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    Member since: July 4, 2017

    Hi Chris,

    Thank you.
    Is it possible to inactivate the video section if Flash player isn’t updated, to avoid this white place?

    #80158
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance>>Theme Options>>Basic Settings>>Custom CSS Box:

    Add this code there:

    @media screen and (min-width:768px) and (max-width:1024px) {
    #videosection { display:none !important;}
    }

    Regards,
    Chris

    #80163
    Szabolcs Szőcs-T.Szabolcs Szőcs-T.
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    Member since: July 4, 2017

    Hi Chris,

    Ok, Thank you!

    #80164
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    🙂

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