Tagged: customisation support charges
May 26, 2017 at 1:03 am #73471
In Top four service column below the slider I want to add same type of icons which the theme has …..could u pls guide me how to do thatMay 26, 2017 at 11:30 am #73546
Please note your support requests have exceeded more than 100. Hope you understand we cannot be asked to support for several hours in the name of theme support.
Hope you find this reasonable.
ShriMay 29, 2017 at 2:21 am #73635
I have asked question related to ur theme only and i have purchase the whole theme package and i am using different theme for my clients so obviously i will have some queries and u have to give support for the same ….before buying package u have not said anything about the support system that after 100 queries u will not support
anyway i solved this query
but i hope u will not stop giving supportMay 29, 2017 at 4:40 am #73650
Not going to stop support however we want you to understand that we are supposed to deal only with theme support specifically and no extra advices, customization requests etc otherwise we will be at loss of providing all themes for $99.
ShriMay 29, 2017 at 4:48 am #73655
I appreciate for your support
But Shri if we require customisation support for the themes than can you tell what would be your charges for the whole year…May 29, 2017 at 5:22 am #73663
Can’t give a fixed price for customization of whole year as it depends case to case basis.
ShriMay 31, 2017 at 1:11 am #73899
As you have seen in my last projects there are not much changes in theme sometime clients needs different navigation bar or sometime they need little changes in theme…..so on this basis you can give me price for the whole year
ZainabMay 31, 2017 at 4:55 am #73918
No i can’t give a yearly cost of support. Our charges are $15 per hour so i am not sure how many hours of support you will require.
I don’t think its feasible as well.
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