SKT Clean pro

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #73471
    Zainab Gurka
    Participant
    • Topics: 101
    • Replies: 91
    • Total: 192
    Member since: November 14, 2016

    Hello,

    http://www.rajinfotech.noordigital.in
    In Top four service column below the slider I want to add same type of icons which the theme has …..could u pls guide me how to do that

    #73546
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6786
    • Total: 6794
    Member since: June 12, 2013

    Hi Zainab,

    Please note your support requests have exceeded more than 100. Hope you understand we cannot be asked to support for several hours in the name of theme support.

    Hope you find this reasonable.

    Regards,
    Shri

    #73635
    Zainab Gurka
    Participant
    • Topics: 101
    • Replies: 91
    • Total: 192
    Member since: November 14, 2016

    Hello Shri,

    I have asked question related to ur theme only and i have purchase the whole theme package and i am using different theme for my clients so obviously i will have some queries and u have to give support for the same ….before buying package u have not said anything about the support system that after 100 queries u will not support

    anyway i solved this query

    but i hope u will not stop giving support

    #73650
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6786
    • Total: 6794
    Member since: June 12, 2013

    Hi Zainab,

    Not going to stop support however we want you to understand that we are supposed to deal only with theme support specifically and no extra advices, customization requests etc otherwise we will be at loss of providing all themes for $99.

    Regards,
    Shri

    #73655
    Zainab Gurka
    Participant
    • Topics: 101
    • Replies: 91
    • Total: 192
    Member since: November 14, 2016

    Hello Shri,

    I appreciate for your support

    But Shri if we require customisation support for the themes than can you tell what would be your charges for the whole year…

    #73663
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6786
    • Total: 6794
    Member since: June 12, 2013

    Hi,

    Can’t give a fixed price for customization of whole year as it depends case to case basis.

    Regards,
    Shri

    #73899
    Zainab Gurka
    Participant
    • Topics: 101
    • Replies: 91
    • Total: 192
    Member since: November 14, 2016

    Hello Shri

    As you have seen in my last projects there are not much changes in theme sometime clients needs different navigation bar or sometime they need little changes in theme…..so on this basis you can give me price for the whole year

    Regard,
    Zainab

    #73918
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6786
    • Total: 6794
    Member since: June 12, 2013

    No i can’t give a yearly cost of support. Our charges are $15 per hour so i am not sure how many hours of support you will require.

    I don’t think its feasible as well.

    Regards,
    Shri

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