April 11, 2022 at 1:46 am #192359
Hello, I have the theme SKT Butcher and I have tried to add social media links in the WordPress Dashboard -> Appearance -> Customize -> Footer -> Footer Info Box
Given that at first these links didn’t work, I have tried to follow some advices that I have found here in the support page and now the shortcode appears like this:
[social_area] [social icon=”facebook” link=”https://www.facebook.com/profile.php?id=100063653466126″][social icon=”instagram” link=”https://www.instagram.com/cantine.zanieri/”] [/social_area]
It is still not working and I can’t seem to link my social accounts from the footer of the website.
Could you please suggest me how to proceed?
Thank you!April 11, 2022 at 4:43 pm #192391
Kindly use this shortcodes:
[social_area][social icon="facebook" link="https://www.facebook.com/people/Cantine-Zanieri/100063653466126/"][social icon="instagram" link="https://www.instagram.com/cantine.zanieri/"][/social_area]
ChrisApril 11, 2022 at 5:15 pm #192396
thank you so much for the suggestion.
I have just tried, but it doesn’t work even with this shortcode.
It keeps reloading my website homepage.
Any other hint to suggest?
Thank youApril 12, 2022 at 3:56 pm #192424
Kindly show us your website URL?
ChrisApril 12, 2022 at 5:00 pm #192440
My website url is:
Thank youApril 13, 2022 at 3:52 pm #192466
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
ChrisApril 20, 2022 at 12:02 am #192619
Is there any news?
I sent you the email with url and WordPress details but I see that there has not been any change and the social media buttons do not work.
Thank youApril 20, 2022 at 1:10 pm #192636
This is done. Kindly check and confirm.
ChrisApril 20, 2022 at 4:36 pm #192650
Thank you so much for your confirmation! Social media links now work perfectly!April 20, 2022 at 5:01 pm #192653
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