SKT Butcher: Social media link not working

[Virginia Giovannetti]

Hello, I have the theme SKT Butcher and I have tried to add social media links in the WordPress Dashboard -> Appearance -> Customize -> Footer -> Footer Info Box

Given that at first these links didn’t work, I have tried to follow some advices that I have found here in the support page and now the shortcode appears like this:

[social_area] [social icon=”facebook” link=”https://www.facebook.com/profile.php?id=100063653466126″][social icon=”instagram” link=”https://www.instagram.com/cantine.zanieri/”] [/social_area]

It is still not working and I can’t seem to link my social accounts from the footer of the website.
Could you please suggest me how to proceed?

Thank you!

[Sonnal S Sinha]

Hi,

Kindly use this shortcodes:

[social_area][social icon="facebook" link="https://www.facebook.com/people/Cantine-Zanieri/100063653466126/"][social icon="instagram" link="https://www.instagram.com/cantine.zanieri/"][/social_area]

Regards,
Chris

[Virginia Giovannetti]

Hi Chris,

thank you so much for the suggestion.
I have just tried, but it doesn’t work even with this shortcode.

It keeps reloading my website homepage.

Any other hint to suggest?
Thank you

[Sonnal S Sinha]

Hi,

Kindly show us your website URL?

Regards,
Chris

[Virginia Giovannetti]

Hi,

My website url is:
https://www.cantinezanieri.com/

Thank you

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Virginia Giovannetti]

Hi,

Is there any news?
I sent you the email with url and WordPress details but I see that there has not been any change and the social media buttons do not work.

Thank you

[Sonnal S Sinha]

Hi,

This is done. Kindly check and confirm.

Regards,
Chris

[Virginia Giovannetti]

Hi Chris,

Thank you so much for your confirmation! Social media links now work perfectly!

[Sonnal S Sinha]

Hi,

If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

Regards,
Chris

[Author]

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