SKT Builder Won’t Load

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #157162
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Hello, I am using the SKT-Decor theme.

    I am unable to edit pages and replace demo content or create new page. Example. When I click to edit page with SKT Page Builder it loads to 85% and never opens. It gives he option to edit with Elementor but it won’t load either. I edited with WordPress and it is horrible and gives a 404 page not found error message. This is very frustrating. ZI purchased your bundle for a nw client and now I may not meet his deadline for completion. I have spent an entire 2 days with no results. Please help.

    Additional error message: Updating failed. The response is not a valid JSON response.

    http://www.beta.cartecor.com

    altmarcom
    2694Z#am9

    Audrey Wiggins
    Altogether Marketing

    #157219
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Website URL isn’t opening. Therefore we are unable to check the issue.

    Regards,
    Dave

    #157225
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Hey Dave,

    Please try again. Maybe use incognito window. i just opened in another browser. Thanks.

    https://beta.cartecor.com/

    #157228
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Website URL isn’t opening. just Appearing only home text.

    Regards,
    Dave

    #157231
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Oh my, this is not good

    Did you just create: https://beta.cartecor.com/test/

    #157237
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    i see. the hosting company created the test page. I did report issues to the as well. But it is opening here.

    #157243
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Builder never reaches 100%. It stops at 85%.:

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    Regards,
    Dave

    #157244
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Thank you so much!

    I can now edit, but the content is not showing on the About page.

    Meum ad te,
    Audrey

    #157259
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Thanks again for your assistance with Theme: SKT Decor

    Now that I am able to edit, I find there is a huge gap on the about page. My content is at the bottom. Not sure what I did before everything got fixed as I as going from SKT editor and Elementor, both of which were not previously working properly.

    The other concern I have is that the footer looks different when i am in SKT builder which is correct. The footer has different info in Elementor.

    Credentials again

    https://beta.cartecor.com
    altmarcom
    2694Z#am9

    Audrey Wiggins
    Altogether Marketing

    #157312
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Given details are not working.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:forum@sktthemes.org Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #157326
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    thanks – email sent.

    #157330
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Details isn’t working. Kindly check and send us correct details via email again.

    Regards,
    Dave

    #157334
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Sure my apologies

    https://beta.cartecor.com/wp-admin

    Use the following credentials:
    U: awiggins P: L!wuCLn4e

    #157335
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #157338
    Audrey Wiggins
    Participant
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: May 30, 2020

    Looking GREAT Chris!

    Thank you! The ABUT page is loading properly.

    The second item i my original support request is the footer area. I have edited the content in SKT Builder, yet it publishes as what is in Elementor – which I am unable to change or at least I may be looking in the wrong area to update.

    I appreciate your patience. This is my first experience with SKT Themes. I purchased the bundle so I will soon become an expert. haha

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