SKT Builder Won’t Load

[Audrey Wiggins]

Hello, I am using the SKT-Decor theme.

I am unable to edit pages and replace demo content or create new page. Example. When I click to edit page with SKT Page Builder it loads to 85% and never opens. It gives he option to edit with Elementor but it won’t load either. I edited with WordPress and it is horrible and gives a 404 page not found error message. This is very frustrating. ZI purchased your bundle for a nw client and now I may not meet his deadline for completion. I have spent an entire 2 days with no results. Please help.

Additional error message: Updating failed. The response is not a valid JSON response.

www.beta.cartecor.com

altmarcom
2694Z#am9

Audrey Wiggins
Altogether Marketing

[Sonnal S Sinha]

Hi,

Website URL isn’t opening. Therefore we are unable to check the issue.

Regards,
Dave

[Audrey Wiggins]

Hey Dave,

Please try again. Maybe use incognito window. i just opened in another browser. Thanks.

https://beta.cartecor.com/

[Sonnal S Sinha]

Hi,

Website URL isn’t opening. just Appearing only home text.

Regards,
Dave

[Audrey Wiggins]

Oh my, this is not good

Did you just create: https://beta.cartecor.com/test/

[Audrey Wiggins]

i see. the hosting company created the test page. I did report issues to the as well. But it is opening here.

[Sonnal S Sinha]

Hi,

Builder never reaches 100%. It stops at 85%.:

Kindly go to Settings >> General Settings >> And changed the site addresses to https.

Regards,
Dave

[Audrey Wiggins]

Thank you so much!

I can now edit, but the content is not showing on the About page.

Meum ad te,
Audrey

[Audrey Wiggins]

Thanks again for your assistance with Theme: SKT Decor

Now that I am able to edit, I find there is a huge gap on the about page. My content is at the bottom. Not sure what I did before everything got fixed as I as going from SKT editor and Elementor, both of which were not previously working properly.

The other concern I have is that the footer looks different when i am in SKT builder which is correct. The footer has different info in Elementor.

Credentials again

https://beta.cartecor.com
altmarcom
2694Z#am9

Audrey Wiggins
Altogether Marketing

[Sonnal S Sinha]

Hi,

Given details are not working.

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Audrey Wiggins]

thanks – email sent.

[Sonnal S Sinha]

Hi,

Details isn’t working. Kindly check and send us correct details via email again.

Regards,
Dave

[Audrey Wiggins]

Sure my apologies

https://beta.cartecor.com/wp-admin

Use the following credentials:
U: awiggins P: L!wuCLn4e

[Sonnal S Sinha]

Hi,

Issue have been resolved. Kindly check and confirm.

Regards,
Dave

[Audrey Wiggins]

Looking GREAT Chris!

Thank you! The ABUT page is loading properly.

The second item i my original support request is the footer area. I have edited the content in SKT Builder, yet it publishes as what is in Elementor – which I am unable to change or at least I may be looking in the wrong area to update.

I appreciate your patience. This is my first experience with SKT Themes. I purchased the bundle so I will soon become an expert. haha

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