July 16, 2020 at 2:29 am #157162
Hello, I am using the SKT-Decor theme.
I am unable to edit pages and replace demo content or create new page. Example. When I click to edit page with SKT Page Builder it loads to 85% and never opens. It gives he option to edit with Elementor but it won’t load either. I edited with WordPress and it is horrible and gives a 404 page not found error message. This is very frustrating. ZI purchased your bundle for a nw client and now I may not meet his deadline for completion. I have spent an entire 2 days with no results. Please help.
Additional error message: Updating failed. The response is not a valid JSON response.
July 16, 2020 at 12:02 pm #157219
- This topic was modified 2 weeks, 4 days ago by Audrey Wiggins.
Website URL isn’t opening. Therefore we are unable to check the issue.
DaveJuly 16, 2020 at 12:35 pm #157225
Please try again. Maybe use incognito window. i just opened in another browser. Thanks.July 16, 2020 at 12:59 pm #157228
Website URL isn’t opening. just Appearing only home text.
DaveJuly 16, 2020 at 1:18 pm #157231
Oh my, this is not good
Did you just create: https://beta.cartecor.com/test/July 16, 2020 at 1:35 pm #157237
i see. the hosting company created the test page. I did report issues to the as well. But it is opening here.July 16, 2020 at 2:07 pm #157243
Builder never reaches 100%. It stops at 85%.:
Kindly go to Settings >> General Settings >> And changed the site addresses to https.
DaveJuly 16, 2020 at 3:51 pm #157244
Thank you so much!
I can now edit, but the content is not showing on the About page.
Meum ad te,
AudreyJuly 17, 2020 at 12:12 am #157259
Thanks again for your assistance with Theme: SKT Decor
Now that I am able to edit, I find there is a huge gap on the about page. My content is at the bottom. Not sure what I did before everything got fixed as I as going from SKT editor and Elementor, both of which were not previously working properly.
The other concern I have is that the footer looks different when i am in SKT builder which is correct. The footer has different info in Elementor.
July 17, 2020 at 10:02 am #157312
- This reply was modified 2 weeks, 3 days ago by Audrey Wiggins.
Given details are not working.
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:email@example.com Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveJuly 17, 2020 at 12:41 pm #157326
thanks – email sent.July 17, 2020 at 12:59 pm #157330
Details isn’t working. Kindly check and send us correct details via email again.
DaveJuly 17, 2020 at 1:28 pm #157334
Sure my apologies
Use the following credentials:
U: awiggins P: L!wuCLn4eJuly 17, 2020 at 2:08 pm #157335
Issue have been resolved. Kindly check and confirm.
DaveJuly 17, 2020 at 2:29 pm #157338
Looking GREAT Chris!
Thank you! The ABUT page is loading properly.
The second item i my original support request is the footer area. I have edited the content in SKT Builder, yet it publishes as what is in Elementor – which I am unable to change or at least I may be looking in the wrong area to update.
I appreciate your patience. This is my first experience with SKT Themes. I purchased the bundle so I will soon become an expert. haha
- You must be logged in to reply to this topic.