Shortcodes on smartphone version

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  • #119680
    Justine Collet
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: May 14, 2017

    Hi,

    My site (grainesdevie.be) has a responsive design version for smartphone, but for some reason, the shortcodes appear on some pages and not the content that they should link to.
    Also, none of my pictures appear on the mobile version.

    Could someone help me?

    Thank you,
    Justine

    #119779
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Chris

    #119956
    Justine Collet
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: May 14, 2017

    Hi Chris,

    I renewed my access yesterday. Could you help me now to fix my problem?

    Thank you!
    Justine

    #119965
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Chris

    #119979
    Justine Collet
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: May 14, 2017

    Hi,

    Here are the screenshots : https://justinecollet.imgur.com/all

    The 2 first images show how the site appear on my mobile phone, mobile version : shortcakes on first page instead of content and no pictures on other pages.
    The 4 next images show how it appears on my mobile phone, but on normal version. It is how it should appear on mobile version.
    The last image show my site on my computer. I would like that the 3 blue boxes aligned.

    Thanks in advance!

    Regards,
    Justine

    #120038
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    We did not find any screenshots?

    Regards,
    Chris

    #120089
    Justine Collet
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: May 14, 2017

    Sorry, I don’t know Imgur at all. Here they are :

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    The 2 first images show how the site appear on my mobile phone, mobile version : shortcakes on first page instead of content and no pictures on other pages.
    The 4 next images show how it appears on my mobile phone, but on normal version. It is how it should appear on mobile version.
    The last image show my site on my computer. I would like that the 3 blue boxes aligned.

    Thanks in advance!

    Regards,
    Justine

    #120091
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: sktthemes@gmail.com Please mention this forum URL while replying so that we understand what needs to be done.

    We will check and revert back to you.

    Regards,
    Chris

    #121135
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    Your login details are not working. Kindly check and confirm

    Regards,
    Chris

    #121221
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22369
    • Total: 22369
    Member since: August 16, 2013

    Hi,

    Issue resolved from our end. Kindly check and confirm

    Regards,
    Chris

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