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  • #126136
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    I’ve a problem with Laptop Repair Theme. I’ve written a short description below the logo but I can’t see the text in the preview. What could be the problem?

    On the other hand, in the main menu, when the submenu is displayed, the black box behind the text is superimposed on the text that appears below it. Is it possible to separate the black box from the text below it?

    The URL is: http://tbgestion.com

    Thanks in advance

    #126142
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    Your website is on under cunstruction mode. Therefore we are unable to check the issue.

    Regards,
    Brad

    #126145
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    I’ve written you via email because I can attach the screenshots.

    Please, check your inbox. My email is jennifer.ballen@intradealers.com

    Thanks

    #126201
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Good morning, just as you answer me by email telling me to write in the forum, you could answer me by solving my problem after three emails with this issue.

    I’ve been waiting for an answer for weeks. I hope that after all this, I will get the help I need. This is an important job.

    The links to the screenshots are:

    1. Header menu without short description: https://drive.google.com/open?id=1hNsaxUKm4vckJ1ajNmePxohVDjsfwngs
    2. Submenu with the black box superimpose on the text: https://drive.google.com/open?id=18Zeh9Dt82U2JlYgqK1Gf1-OFR9iVK845

    Please, i hope you could give me an answer as soon as possible. Thanks

    #126203
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    2. Submenu with the black box superimpose on the text??

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    #topmenu li:hover ul li { height:auto !important;}

    1. Header menu without short description??

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS >> and remove this CSS span.desc{display: none;}

    Regards,
    Brad

    Have a look at:

    #126205
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Good morning,

    1. I’ve written a short description below the logo but I can’t see the text in the preview. What could be the problem?

    2. In the main menu, when the submenu is displayed, the black box behind the text is superimposed on the text that appears below it. Is it possible to separate the black box from the text below it?

    Thanks

    #126208
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    2. Submenu with the black box superimpose on the text??

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    #topmenu li:hover ul li { height:auto !important;}

    1. Header menu without short description??

    Ans: Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS >> and remove this CSS span.desc{display: none;}

    Regards,
    Brad

    #126290
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Thanks a lot for your help.

    Question 2 is solved but the 1… The problem is that I added a short description (below the logo) but it doesn’t display. I would like to see the short description. How can I solve this?

    Thanks

    #126292
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    Please send us your WordPress credentials to @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We will solve this issue directly on your server.

    Regards,
    Brad

    #126296
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Ok, I just sent you an email with the credentials.

    Thanks

    #126301
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    Given login details isn’t working

    Regards,
    Brad

    #126332
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm

    Regards,
    Brad

    #126359
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Yes, it’s solved.

    Thanks a lot for your help!

    #126393
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23430
    • Total: 23430
    Member since: August 16, 2013

    Hi jennifer,

    If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/23/

    Regards,
    Brad

    #126647
    jennifer.ballen
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: March 19, 2019

    Good morning,

    I’ve another question. Is it possible to expand the space between the gray box and the title of the page?

    You can see the image of what I mean in this link: https://drive.google.com/file/d/1UnzWyCZb4-7DS1fSccFnB8gzF7r_inWn/view?usp=sharing

    Thanks in advance

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