Shopzee – The Preview Could Not Be Loaded

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  • #177577
    Paulo ParedesPaulo Paredes
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    Member since: October 26, 2019

    I use Shopzee Pro and everytime I try to edit the “shop” page with Elementor, I get the error, “The Preview Could Not Be Loaded.” In an attempt to debug the issue. I deactivated all the installed plugins except for Elementor and Elementor Pro, and I still keep getting the same error. I then switched to the Storefront theme and it worked, no error.

    So it seems the error is related to the Shopzee Pro theme.

    HELP!

    #177578
    Paulo ParedesPaulo Paredes
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    • Topics: 7
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    • Total: 15
    Member since: October 26, 2019

    I just re-installed WP and WooCommerce from scratch.
    Re-installed Elementor and Elementor Pro.
    Re-installed SKT Shopzee Pro
    Re-installed WooCommerce Storefront.

    Nothing else is installed and activated.
    I tried editing the “Shop” page with Elementor with SKT Shopzee Pro activated and I get the same error.
    I switch to Storefront and tried doing the same…no ERROR.

    #177579
    Paulo ParedesPaulo Paredes
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    • Topics: 7
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    • Total: 15
    Member since: October 26, 2019

    I also tried editing the other pages with Elementor and there is no ERROR. Only with the Shop page using the Shopzee Pro theme gets the error.

    #177651
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL and screenshot of error.

    Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

    #177675
    Paulo ParedesPaulo Paredes
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    Member since: October 26, 2019

    I found this on the elevator site

    https://elementor.com/help/the-content-area-was-not-found-error/

    WooCommerce shop pages cannot currently be directly edited by Elementor. With Elementor Pro, however, you can create a new shop archive page to use in place of the default shop page. See how to create a WooCommerce archive template here.

    #177793
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    We can’t setup shop page with elementor.

    Because shop page is assign from woocommerce by default.

    Regards,
    Chris

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