Saving from SKT Builder is not possible

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  • #173724
    Daniel GeringDaniel Gering
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: July 31, 2020

    Hi,

    when I press “save” in the SKT builder menu the clock is running forever and changes (or even if I just save without changes) are not saved.

    http://www.cineativ.de

    Thank you!
    Daniel

    #173804
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27262
    • Total: 27262
    Member since: August 16, 2013

    Hi,

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Brad

    #173823
    Daniel GeringDaniel Gering
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: July 31, 2020

    Hi,

    I deactivated all plugins bus saving is still not possible. I had this issue before temporarily (last week), then it was working again and now broken since days.

    Cheers,
    Daniel

    #173850
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27262
    • Total: 27262
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Brad

    #173863
    Daniel GeringDaniel Gering
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: July 31, 2020

    Here you go:
    Screenshot-2021-01-28-143554

    The clock is spinning forever.

    #173865
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27262
    • Total: 27262
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

    #173918
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27262
    • Total: 27262
    Member since: August 16, 2013

    Hi,

    We have checked, SKT Builder is working fine. We have added text “Test”.

    Regards,
    Brad

    #173930
    Daniel GeringDaniel Gering
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: July 31, 2020

    Hi,

    still not working, I tried both, Chrome and Edge and even on iPad with Safari. Please don’t add text and remove “Test” as I cannot at the moment.

    Thanks,
    Daniel

    #173958
    Daniel GeringDaniel Gering
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: July 31, 2020

    It is working, now. From a different network. Don’t know if its by incident or related to the Network. I’ll try it again in the network were it wasn’t working these days and get back to you.

    Cheers,
    Daniel

    #174011
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27262
    • Total: 27262
    Member since: August 16, 2013

    Hi,

    hbs file does not work on your server.

    For IIS Server ::

    Add Below code in Web.config

    <system.webServer>

    <staticContent>
    <mimeMap fileExtension=”.hbs” mimeType=”text/x-handlebars-template” />
    </staticContent>
    </system.webServer>
    =========================
    Please go to cPanel >> Advanced >> MIME Types

    File Extension: hbs
    MIME type: text/x-handlebars-template

    flameshot_screenshot

    Also kindly ask your server to enable ::

    npm install hbs
    npm i express-handlebars

    Regards,
    Brad

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