Same settings different results for text

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  • #70618
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    All the settings are the same in the real site http://www.stlhandywoman.com. and the practice site http://www.needlefeltedfantasy.com. The title and text shows on NFF but only the title shows on STLHW. I have grabs of the settings on the “About Grabs” page on http://www.needlefeltedfantasy.com
    JulieO

    #70804
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi Julie,

    Can you send us screenshot of this issue? Upload your screenshot on imgur.com and paste the share URL here.

    Regards,
    Dave

    #71218
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    Dave
    Along with the problem of the text not showing up on the http://www.stlhandywoman.com/ home page I am now having a problem getting it to show up on a page. I figured that until we can get the home page problem fixed that I would put “About” on a page (https://www.stlhandywoman.com/about-stl-handywoman/) but once again the only thing that is showing up is the title and the text is very small, instead of h6 and the text does not show up. I checked my settings but I didn’t see anything that could be causing the problem. I made another page called “what” and the same thing happened. I uploaded the screen shots to http://imgur.com/a/56ux6
    Thanks,
    JulieO

    #71324
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31019
    Member since: August 16, 2013

    Hi Julie,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #71409
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    One thing to add, On https://www.stlhandywoman.com I set up a contact form on a page and the form shows up but the text “Thank you for your inquiry, we will respond within 24 hours.” that should be above it does not show.
    That page is https://www.stlhandywoman.com/request-a-quote/

    #71547
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    Any idea what is going on yet?

    #71622
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
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    • Total: 31019
    Member since: August 16, 2013

    Hi Julie,

    Can you send us the screenshot? Upload your screenshot on imgur.com and paste the

    share url here.

    Regards,
    Dave

    #71636
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31019
    • Total: 31019
    Member since: August 16, 2013

    Hi Julie,

    This issue was resolved from our end. Kindly check and confirm.

    Easy Google Fonts plugin conflict.

    Regards,
    Dave

    #71676
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    It looks great but I can’t see any difference between the code I used and what you used. I would like to know what the fix was so I can avoid the frustration next time.
    Thanks,
    JulieO

    #71710
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31019
    • Total: 31019
    Member since: August 16, 2013

    Hi,

    Yes of course.

    The problem was due to Easy Google Fonts plugin conflict.

    Regards,
    Dave

    #72808
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    Hey Dave,
    Working with my Mac I know that extensions and fonts are the biggest cause of problems and I kind of figured that the more plug-ins you have on a site the more potential for problems. I will make sure to keep them to a minimum and to look at them first when a problem pops up.
    Appreciate it,
    Julie

    #72855
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31019
    • Total: 31019
    Member since: August 16, 2013

    🙂

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