Robo Gallery Images Not Loading

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  • #185725
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    I have 5 pages with robo-galleries. Several are not loading. The error message doesn’t provide information to help me correct the issue. This is one of the pages:https://shelter37.org/foursomes/ The error message on the live page says

    “No Images.
    Please upload images in images manager section. Click on Manage Images button on the right side of the gallery settings.
    Please make sure that you didn’t enabled option: Images of the Current Gallery. Option should have Show value to show images.”

    How do I correct this?

    #185729
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    I added images to the robo gallery and updated it. However, when I come back to the gallery the images are not there.

    #185731
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #185738
    BryonBryon
    Participant
    • Topics: 12
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    • Total: 46
    Member since: September 16, 2016

    Pages affected:

    https://shelter37.org/let-the-battle-begin/
    https://shelter37.org/foursomes/
    https://shelter37.org/the-19th-hole/

    #185739
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    We checked, robo gallery is working fine.

    We have added test gallery on foursomes page and it’s working fine.

    Have a look at here:
    https://shelter37.org/foursomes

    Regards,
    Dave

    #185781
    BryonBryon
    Participant
    • Topics: 12
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    • Total: 46
    Member since: September 16, 2016

    That is not the way the images are supposed to show in the gallery. We set up all pages the same way. They should look like these:

    https://shelter37.org/ready-to-tee-off/
    https://shelter37.org/before-the-round/

    These two pages also do not show that way in spite of me adding the images to the gallery and saving them.

    https://shelter37.org/let-the-battle-begin/
    https://shelter37.org/before-the-round/

    #185782
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    And on the foursomes page where you added images, it still says this where the gallery is supposed to be.:

    No Images.
    Please upload images in images manager section. Click on Manage Images button on the right side of the gallery settings.
    Please make sure that you didn’t enabled option: Images of the Current Gallery. Option should have Show value to show images.

    #185783
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    We have added test gallery here.

    See screenshots:
    https://ibb.co/SBzNk2W
    https://ibb.co/3dSDpwb
    https://ibb.co/qp3bRq7

    Regards,
    Dave

    #185832
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    Please read my previous two posts. That is not correct. This is not working properly. Please read my last two posts.

    #185833
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    Your examples are not the robo gallery styles I am using

    #185850
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    We have added another robo gallery using your gallery style and it’s working fine.
    https://shelter37.org/foursomes/

    See example screenshot????
    https://nimb.ws/wcOpUY

    Kindly re-enter all images to the gallery you have created.

    Regards,
    Dave

    #185924
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    Is this a translation problem? It is not working as I wanted. All of the robo galleries are supposed to render like this:

    CORRECT
    https://shelter37.org/before-the-round/

    NOT CORRECT

    https://shelter37.org/foursomes/
    https://shelter37.org/let-the-battle-begin/. (THE ROBO GALLERY is NOT Rendering – see the error text on the page)
    https://shelter37.org/the-19th-hole/. (THE ROBO GALLERY is NOT Rendering – see the error text on the page)

    The galleries are supposed to show one image at a time and have a timer of 5 seconds as well as arrows for previous and next. None of the pages above have that. Your functionality is broken.

    #185926
    BryonBryon
    Participant
    • Topics: 12
    • Replies: 34
    • Total: 46
    Member since: September 16, 2016

    On the “Let the Battle Begin”, “The 19th Hole”, and “Foursomes” Robo galleries, when I click on “manage images” I see an outline of images but they never load.

    #186025
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30587
    • Total: 30587
    Member since: August 16, 2013

    Hi,

    Robo gallery is not our theme gallery. It’s a plugin.

    Kindly ask robo gallery plugin developers

    Regards,
    Dave

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