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These folks are right on top of it. You may not always be able to talk or chat with them (immediate gratification!), but they are very fast in their responses to an issue via this support forum and email. They always make that extra step to make your efforts successful. I have been using their themes for a few years which are fantastic. One suggestion: I know it’s a lot of work, but it would be helpful if you would create tutorials specific to each theme. Sometimes it’s hard to make the mind-shift from one that looks like an automotive repair shop to one that looks like a resort theme. Thanks for your hard work and quick response to our hundreds of little issues. 🙂
Support was great to start off and now not a single response in over 2 weeks.
Of course i posted 109 times and for 99 USD i kept on asking for more and more support maybe that’s why.
Hi,
Great support as always, thanks Chris.
Keep up the good work!
Much appreciated.
Incredibly fast support to fix my installation problems, which were probably my fault anyway.
I’m really impressed with the template so far and the demo content load went smoothly, more smoothly than other templates I have tried.
Much appreciated !!!
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