Resetting the theme

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  • #147885
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    Hey there, just purchased the pro theme for befit, but previously was trying a trial version, now it seems like it keeps inserting some of the trial version theme into the pro version, is there a way to completely reset the theme to pro?

    As you can see I am getting some strange results?

    Ty

    Nk

    www.switchfitonline.com

    #147895
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30906
    • Total: 30906
    Member since: August 16, 2013

    Hi,

    Kindly refer our documentation to install pro theme.
    http://sktthemesdemo.net/documentation/skt-befit-doc/#installing-theme

    Regards,
    Dave

    #147946
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    Hi Dave

    Did that, was not a problem, but if you take a look at the site it is incorporating a lot of the trial theme. Is there a way to fix that? I have deleted and reinstalled multiple with no success.

    Thx

    Nk

    #147947
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    also looking now, its cropping and deleting certain parts of sections and deleting sections I did not make changes to, any reason why?

    nk

    #147948
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    hi dave, think I fixed it, couple other things though. In mobile view I don’t see header descriptions and social media icons don’t show, is there a way to fix that?, also wondering how I can add shortcode for instagram icon in top header, ie beside facebook and linkedin icons?

    Regards,

    Nk

    #147951
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30906
    • Total: 30906
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #148877
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    Hey, there still have not resolved issue, waiting for an answer.

    Thx

    Nk

    #148924
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30906
    • Total: 30906
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:767px) {
    .nivo-caption { display:block !important; width:90% !important; top:0 !important; padding-top:10px !important;}
    .nivoSlider img { max-width:130% !important; width:130% !important; margin-left:-30%;}
    .nivo-caption .slide_info h2 { font-size:17px !important; padding-bottom:0; margin-bottom:0 !important;}
    .nivo-caption .slide_info p { font-size:14px !important; line-height:18px !important; margin-bottom: 25px !important;}
    }

    Kindly use this shortcodes:

    [social_area] [social icon="facebook" link="#"][social icon="linkedin" link="#"][social icon="instagram" link="#"][/social_area]

    Regards,
    Dave

    #149148
    nickkeogh88nickkeogh88
    Participant
    • Topics: 6
    • Replies: 15
    • Total: 21
    Member since: March 15, 2019

    Hey there, ty, still noticing a lot of issues with the theme. If you got switchfitonline.com and just scroll down the page you will notice that the sections have been cropped and the font formatting has been altered, also there is no contact section, this is happening on both mobile and web. I actually reset wordpress and haven’t even made changes to the theme and I am getting these issues. 2ndly if you click nav buttons I believe it is opening pages from another theme?

    Any help would be appreciated.

    Thx!

    NK

    #149246
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30906
    • Total: 30906
    Member since: August 16, 2013

    Hi,

    okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

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