Remove Testimonial Rotator

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  • #37757
    Greg
    Member
    • Topics: 8
    • Replies: 21
    • Total: 29
    Member since: February 7, 2016

    Hi,

    We’ve just gone live with our website but its running slow. Having run some diagnostics one of the biggest issues is time waiting for testimonials rotator (1.94 seconds). This is across all pages despite the fact we are not using testimonials anywhere on the site. Can someone please advise how we can disable this functionality so our site is not calling for unnecessary script. We are using SKT Restaurant Theme Pro.

    Thanks.

    #37759
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Greg,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    We will remove the script of testimonial rotator.

    Regards,
    Brad

    #37867
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Greg,

    Kindly share your website URL.

    Regards,
    Brad

    #37879
    Greg
    Member
    • Topics: 8
    • Replies: 21
    • Total: 29
    Member since: February 7, 2016

    Hi Brad

    http://www.roamindonesia.com

    Cheers

    Greg

    #37884
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Greg,

    The password you provided is incorrect. Kindly send us correct password.

    Regards,
    Brad

    #37885
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Greg,

    The password you provided is incorrect. Kindly send us correct password.

    Regards,
    Brad

    #38129
    Greg
    Member
    • Topics: 8
    • Replies: 21
    • Total: 29
    Member since: February 7, 2016

    Hi Brad,

    Are you having any success removing the rotator?

    Cheers,

    Greg

    #38131
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25811
    • Total: 25811
    Member since: August 16, 2013

    Hi Greg,

    Sorry for delay in reply.

    Username and password still not working. You can check with the previous credentials you have provided.

    Regards,
    Brad

    #38355
    Greg
    Member
    • Topics: 8
    • Replies: 21
    • Total: 29
    Member since: February 7, 2016

    Hi Guys,

    Any progress on this issue? I’ve now sent you 2 x emails with attachments identifying the failed connection problem to 2 x missing files not provided with the theme. Are you able to provide the missing files or delete the call script as the website seems to be working fine without them other than slowing down the site load time.

    Regards,
    Greg

    #38457
    Greg
    Member
    • Topics: 8
    • Replies: 21
    • Total: 29
    Member since: February 7, 2016

    Issue closed. Finally fixed it myself.

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