Remove featured image naturo

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #116303
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hello,

    We are creating our website on Naturo Pro templae, we would like to remove the featured image from all our pages. We have alerady tried the plugin “remove featured image” but it doesn’t work.

    Morever, we would like to remove the title and the line under the featured image from all the pages or at least put a different title than the ones of the menu.

    Thank you in advance for your help.

    Many regards

    #116350
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24832
    • Total: 24832
    Member since: August 16, 2013

    Hi,

    Please let us know your order number.

    Regards,
    Dave

    #116355
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hello Dave,

    My order ID is SKT170606-8143-33432

    Regards

    Sara

    #116363
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24832
    • Total: 24832
    Member since: August 16, 2013

    Hi Sara,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Dave

    #116396
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hi Dave,

    First of all, we were not informed about this when we bought the theme. All what was mentionned explicitly is that “You will get login for our support forum and our email id and skype ID after purchase of a theme”, this is what was written and the duration of the support was not mentioned neither.

    Secondly, since we bought the theme we couldn’t use it because it was such complicated to do many things and not as we have been excpecting. Then we discovered lately that there is a support team of SKT Themes that we could contact (which is not such helpful as we are expecting).

    To pay 18 dollards for one configuration that we couldn’t resolve even if we install “remove featured image”, we would prefer to buy a new theme from one company more truthful and which provides a real support for their clients.

    Thank you anyways for your feeback.

    Regards

    #116843
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hello,

    We have decided to subscribe to your support. How could we order it?

    Regards

    #116844
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24832
    • Total: 24832
    Member since: August 16, 2013

    Hi Sara,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Dave

    #116863
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hello Dave,

    We got this message after introducing our credit card details: “Order Failed
    We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.”

    Please could you assist us?

    Regards,

    #116864
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6781
    • Total: 6789
    Member since: June 12, 2013

    Hi Sara,

    Kindly use the PayPal link for purchase.

    Regards,
    Shri

    #117271
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hi Shri,

    Payment done.
    Order ID: SKT190218-7187-30163

    Could you help me to resolve my request with the wordpress?

    Thank you

    Regards

    #117321
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24832
    • Total: 24832
    Member since: August 16, 2013

    Hi Sara,

    Kindly show us your website URL please?

    Regards,
    Dave

    #117351
    Sara Mouak
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: June 6, 2017

    Hello Dave,

    This is our website : http://www.expandiainternational.com/

    Regards

    #117353
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24832
    • Total: 24832
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    .innerbanner { display: none;}

    Regards,
    Dave

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