- April 17, 2020 at 12:16 am #149549Mason GrantParticipantMember since: March 22, 2020
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I am with famsfav.com, using the ‘Recipe’ theme. The theme claims to be WooCommerce and WooCommerce plugin friendly, however we are finding this is not the case. Our WooCommerce functions properly with the default ‘twenty twenty’ theme activated.
2 problem areas come from your theme [when a customer is not logged in and trying to purchase items]. 1) A customer’s ‘cart’ does not update properly, and 2) A customer’s cart is empty upon checkout.
The page claimed it would work with WooCommerce, however it has caused multiple WooCommerce issues among OTHER issues throughout our site that I have not yet received help with.April 17, 2020 at 1:36 pm #149710Forum ModeratorParticipantMember since: August 16, 2013
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Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:email@example.com Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
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