Product images not visible when responsive

[John Foster]

Hi,

I have the SKT Black v3.0 pro them installed;
Wordpress v5.5.1;
and the “Enable jQuery Migrate Helper” Plugin v1.0.1 installed.

Product images (main & gallery) are not visible on tablets and phones but they display ok on a PC. I have tried this in developer mode on the PC, from within the theme ‘customize’ preview and on actual devices all with the same result.

I have searched for any kind of responsive setting within the theme settings I might need to change and drawn a blank.

I have changed the theme to Twenty Seventeen, Twenty Nineteen and Twenty Twenty, product images and gallery both display correctly using these themes.

A link to a product to illustrate the issue is as follows:
http://insigniacnc.co.uk/homepage/royal-engineers-oak-cap-badge-clock/

Is this a bug? or am I missing a setting somewhere?

thanks in advance

[John Foster]

[Sonnal S Sinha]

Hi,

Show us your website URL please?

Regards,
Dave

[John Foster]

“http://insigniacnc.co.uk/homepage/royal-engineers-ash-oak-2-tone-cap-badge-clock/”

[Sonnal S Sinha]

Kindly go to Appearance >> Customizer >> Basic >> Custom CSS Box:
@media screen and (max-width:72.438em) and (min-width:29.938em) {
.header{float:none;}
}

Regards,
Shri

[John Foster]

Hi Shri, thanks for your reply. Do I copy & paste it as you have written it?

This is how I have it and still the same,

John

[Sonnal S Sinha]

Kindly email us login details to [email protected]

Regards,
Shri

[Author]

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