Product images not visible when responsive

Home Forums SKT Black/White Theme Support Product images not visible when responsive

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  • #166674
    John FosterJohn Foster
    Participant
    • Topics: 4
    • Replies: 16
    • Total: 20
    Member since: June 5, 2020

    Hi,

    I have the SKT Black v3.0 pro them installed;
    Wordpress v5.5.1;
    and the “Enable jQuery Migrate Helper” Plugin v1.0.1 installed.

    Product images (main & gallery) are not visible on tablets and phones but they display ok on a PC. I have tried this in developer mode on the PC, from within the theme ‘customize’ preview and on actual devices all with the same result.

    I have searched for any kind of responsive setting within the theme settings I might need to change and drawn a blank.

    I have changed the theme to Twenty Seventeen, Twenty Nineteen and Twenty Twenty, product images and gallery both display correctly using these themes.

    A link to a product to illustrate the issue is as follows:
    http://insigniacnc.co.uk/homepage/royal-engineers-oak-cap-badge-clock/

    Is this a bug? or am I missing a setting somewhere?

    thanks in advance

    #166741
    John FosterJohn Foster
    Participant
    • Topics: 4
    • Replies: 16
    • Total: 20
    Member since: June 5, 2020

    #166766
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29272
    • Total: 29272
    Member since: August 16, 2013

    Hi,

    Show us your website URL please?

    Regards,
    Dave

    #166773
    John FosterJohn Foster
    Participant
    • Topics: 4
    • Replies: 16
    • Total: 20
    Member since: June 5, 2020

    “http://insigniacnc.co.uk/homepage/royal-engineers-ash-oak-2-tone-cap-badge-clock/”

    #166857
    Shri SShri S
    Keymaster
    • Topics: 10
    • Replies: 6937
    • Total: 6947
    Member since: June 12, 2013

    Kindly go to Appearance >> Customizer >> Basic >> Custom CSS Box:
    @media screen and (max-width:72.438em) and (min-width:29.938em) {
    .header{float:none;}
    }

    Regards,
    Shri

    #166859
    John FosterJohn Foster
    Participant
    • Topics: 4
    • Replies: 16
    • Total: 20
    Member since: June 5, 2020

    Hi Shri, thanks for your reply. Do I copy & paste it as you have written it?

    This is how I have it and still the same,

    John

    #166938
    Shri SShri S
    Keymaster
    • Topics: 10
    • Replies: 6937
    • Total: 6947
    Member since: June 12, 2013

    Kindly email us login details to [email protected]

    Regards,
    Shri

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