Product images not visible when responsive

Home Forums SKT Black/White Theme Support Product images not visible when responsive

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  • #166674
    John Foster
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: June 5, 2020

    Hi,

    I have the SKT Black v3.0 pro them installed;
    Wordpress v5.5.1;
    and the “Enable jQuery Migrate Helper” Plugin v1.0.1 installed.

    Product images (main & gallery) are not visible on tablets and phones but they display ok on a PC. I have tried this in developer mode on the PC, from within the theme ‘customize’ preview and on actual devices all with the same result.

    I have searched for any kind of responsive setting within the theme settings I might need to change and drawn a blank.

    I have changed the theme to Twenty Seventeen, Twenty Nineteen and Twenty Twenty, product images and gallery both display correctly using these themes.

    A link to a product to illustrate the issue is as follows:

    Royal Engineers Oak Cap Badge Clock

    Is this a bug? or am I missing a setting somewhere?

    thanks in advance

    #166741
    John Foster
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: June 5, 2020

    • This reply was modified 1 week, 3 days ago by John Foster.
    #166766
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Show us your website URL please?

    Regards,
    Dave

    #166773
    John Foster
    Participant
    • Topics: 2
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    • Total: 8
    Member since: June 5, 2020
    #166857
    SKT Themes
    Keymaster
    • Topics: 8
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    • Total: 6825
    Member since: June 12, 2013

    Kindly go to Appearance >> Customizer >> Basic >> Custom CSS Box:

    @media
    screen and (max-width:72.438em) and (min-width:29.938em) {
    .header{float:none;}
    }

    Regards,
    Shri

    #166859
    John Foster
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: June 5, 2020

    Hi Shri, thanks for your reply. Do I copy & paste it as you have written it?

    custom css box

    This is how I have it and still the same,

    John

    #166938
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Kindly email us login details to support@sktthemes.com

    Regards,
    Shri

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