Product columns on the online store page

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  • #183175
    Vanessa GómezVanessa Gómez
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    Member since: July 4, 2016

    Hi,

    Web: https://www.opticagracia.com/ (under construction)

    We have a problem with the online store page (https://www.opticagracia.com/tienda-online/). We have the page configured so that there are five columns and a total of 15 products. But instead of having 5 columns and 3 rows, all the products appear in a single row.

    Screenshot of the issue:

    View post on imgur.com

    How can we solve this issue?
    We have sent the access data through the contact form.

    Thank you very much for your help!

    Best regards,
    Vanessa

    #183178
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 142
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    Member since: July 4, 2016

    Hi again,

    Ignore the previous post. I have already solved the problem.

    Best regards,
    Vanessa

    #183179
    Vanessa GómezVanessa Gómez
    Participant
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    Member since: July 4, 2016

    Hello again,

    Well, it seems that no, it has not been solved. It seemed that she had managed to correct it but the products continue to appear in a single line.

    Can you review the problem, please?

    Thank you very much for your help!

    Best regards,
    Vanessa

    #183188
    Vanessa GómezVanessa Gómez
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    Member since: July 4, 2016

    Hi again,

    New information on this issue.

    If we go to the online shop page (https://www.opticagracia.com/en/tienda-online/) the products appear correctly in 5 columns and 3 rows, as configured.

    The problem occurs when we go to the page of a category of products, for example sunglasses (https://www.opticagracia.com/en/categoria-producte/ulleres-de-sol/).
    So all 15 products appear on a single line.

    In addition, there is also a problem with the display of the related products that appear under the product file.
    There are 8 related products in the same row, when 4 columns and 2 rows should appear (4 products per row).

    I hope this information is helpful in finding a solution to the problem.

    Thanks for your help!

    Best regards,
    Vanessa

    #183238
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #183329
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 142
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    Member since: July 4, 2016

    Hi Chris,

    Issue solved. Thank you so much!!

    But we have discovered a new issue regarding pagination in the category pages, like for example on: https://www.opticagracia.com/ulleres-de-sol/.

    Screenshot:

    View post on imgur.com

    Best regards,
    Vanessa

    #183381
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Chris

    #183393
    Vanessa GómezVanessa Gómez
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    • Topics: 142
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    Member since: July 4, 2016

    Hi Chris,

    Works fine. Good job!

    Thank you very much!!

    Regards,
    Vanessa

    #183417
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

    #183431
    Vanessa GómezVanessa Gómez
    Participant
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    Member since: July 4, 2016

    Hi Chris,

    Review done 😉

    Best regards,
    Vanessa

    #183467
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Thanks 🙂

    Regards,
    Chris

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