problems with site on mobile

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  • #60660
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    I have a few problems with the pro template

    when i go with mobile (samsung galaxy s7) to the website de slider is verry small
    in portrait mode.
    In landscape modes the slider is working fine for example see:
    Alse the second flipboard is smaller then the other 3.
    slider

    second problem is when i am in portrait view and i click on the menu site looks strange and can not click on menu buttons see example:
    portrait menu mobile

    when site on mobile is on landscape and i click on menubutton it will be in the middel of the screen see:
    landscape menu mobile

    #60661
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    the site is on https://dev.wescape.nl

    #60663
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Wescape,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #60793
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi,

    Credentials are incorrect. Kindly send us correct login details.

    Regards,
    Brad

    #60806
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    it is send

    #60857
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    It show this message: You don’t have permission to access /wp-admin/ on this server.

    #60879
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    sorry admin was firewall protected should work now

    #60884
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Bookly plugin conflict with the theme.

    Regards,
    Dave

    #60888
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    Hello Dave,

    The problem from the menu in landscape and portrait mode is solved thnx for that

    the problem with the slider in portrait mode is not solved the height is so small that text can not read and image can not see see screenshot above (in landscape mode it works fine)

    als the flipboards have not the same width can you take a look at that also thnx in advanced

    #60889
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    Dave,

    is see that you have disabled the bookly plugin when that plugin is disabled
    people can not make reservation for our service on page

    Reserveren

    looks like that not solves the problem

    #60895
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    extra information (on the free themplate the menu works fine with that plugin enabled)

    #60993
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi

    Kindly go to Appearance>Customize>Scroll down to left bottom to find Custom CSS

    and paste there:

    @media screen and (max-width:767px) {

    body .header_wrap .header, body.home.has_trans_header .header { position:relative !important;}
    .flipcard { width:100% !important;}
    .flipcard .front, .flipcard .back { width:90%;}

    }

    Regards,
    Dave

    #61011
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    yes this solves the problem for the slider and the flipboards thank you

    so only problem left is menu on mobile when bookly plugin is enabled

    that is working in free template but in pro version not

    #61325
    Wescape
    Member
    • Topics: 5
    • Replies: 20
    • Total: 25
    Member since: January 25, 2017

    is there an update for the menu problem on mobile with pro version?
    (free version works fine)
    with this problem i can not go live with the site

    #61331
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi,

    We need FTP details of your website as from admin neither we could add any plugin nor can check the editor.

    Send it to us via sktthemes.net/contact

    Regards,
    Shri

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