Home › Forums › Gravida Support › problems with site on mobile
- This topic has 15 replies, 3 voices, and was last updated 7 years, 9 months ago by Wescape.
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AuthorPosts
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February 1, 2017 at 1:38 pm #60660
I have a few problems with the pro template
when i go with mobile (samsung galaxy s7) to the website de slider is verry small
in portrait mode.
In landscape modes the slider is working fine for example see:
Alse the second flipboard is smaller then the other 3.
second problem is when i am in portrait view and i click on the menu site looks strange and can not click on menu buttons see example:
when site on mobile is on landscape and i click on menubutton it will be in the middel of the screen see:
February 1, 2017 at 1:38 pm #60661the site is on https://dev.wescape.nl
February 1, 2017 at 1:42 pm #60663Hi Wescape,
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
BradFebruary 2, 2017 at 12:28 pm #60793Hi,
Credentials are incorrect. Kindly send us correct login details.
Regards,
BradFebruary 2, 2017 at 2:31 pm #60806it is send
February 3, 2017 at 6:06 am #60857It show this message: You don’t have permission to access /wp-admin/ on this server.
February 3, 2017 at 9:51 am #60879sorry admin was firewall protected should work now
February 3, 2017 at 10:21 am #60884Hi,
This issue was resolved from our end. Kindly check and confirm.
Bookly plugin conflict with the theme.
Regards,
DaveFebruary 3, 2017 at 10:39 am #60888Hello Dave,
The problem from the menu in landscape and portrait mode is solved thnx for that
the problem with the slider in portrait mode is not solved the height is so small that text can not read and image can not see see screenshot above (in landscape mode it works fine)
als the flipboards have not the same width can you take a look at that also thnx in advanced
February 3, 2017 at 10:43 am #60889Dave,
is see that you have disabled the bookly plugin when that plugin is disabled
people can not make reservation for our service on page
https://dev.wescape.nl/reserveren/looks like that not solves the problem
February 3, 2017 at 11:28 am #60895extra information (on the free themplate the menu works fine with that plugin enabled)
February 6, 2017 at 7:08 am #60993Hi
Kindly go to Appearance>Customize>Scroll down to left bottom to find Custom CSS
and paste there:
@media screen and (max-width:767px) {
body .header_wrap .header, body.home.has_trans_header .header { position:relative !important;}
.flipcard { width:100% !important;}
.flipcard .front, .flipcard .back { width:90%;}}
Regards,
DaveFebruary 6, 2017 at 11:26 am #61011yes this solves the problem for the slider and the flipboards thank you
so only problem left is menu on mobile when bookly plugin is enabled
that is working in free template but in pro version not
February 8, 2017 at 10:25 am #61325is there an update for the menu problem on mobile with pro version?
(free version works fine)
with this problem i can not go live with the siteFebruary 8, 2017 at 11:08 am #61331Hi,
We need FTP details of your website as from admin neither we could add any plugin nor can check the editor.
Send it to us via sktthemes.net/contact
Regards,
Shri -
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