Problem with updating plug ins

[Andrew]

Password: 14isLxnPH@6HZE1hZIt

User name: SKT

Good day

Could you please assist me

The domain www.stilbaaitourism.co.za does not allow me to update the plugin supsystic

This web site has the Gallery by Supsytic and the Slider by Supsystic

When I update these plugins the web site then does not work

I have created your own login details

I am not the web designer, only assist, but I need to sort this out for the client

If you could maybe see if you can see the problem or maybe send me what I need to do

This domain also had an issue a couple of months ago

Your support team managed to fix it as well

I would really appreciate it if you could assist

We have a lot of clients with new word press web sites and all of them use this plug in

Not all of them give the error when I update the plugins

Thank you so much

[Sonnal S Sinha]

Hi,

We did not find such issues on your website.

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Dave

[Andrew]

Fatal error: Uncaught Error: Class ‘Twig_SimpleFunction’ not found in /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php:107 Stack trace: #0 /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php(26): SupsysticSlider_Core_Module->registerTwigFunctions() #1 /usr/www/users/stilbo/wp-content/plugins/gallery-by-supsystic/vendor/Rsc/Resolver.php(103): SupsysticSlider_Core_Module->onInit() #2 /usr/www/users/stilbo/wp-content/plugins/gallery-by-supsystic/vendor/Rsc/Environment.php(244): Rsc_Resolver->init() #3 /usr/www/users/stilbo/wp-includes/class-wp-hook.php(287): Rsc_Environment->extend(”) #4 /usr/www/users/stilbo/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /usr/www/users/stilbo/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /usr/www/users/stilbo/wp-settings.php(403): do_action(‘plugins_loaded’) #7 /usr/www/users/stilbo/wp-config.php(46): require_once(‘/usr/www/users/…’) #8 /usr/www/users/stilb in /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php on line 107

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[Andrew]

Hello

I updated the plugin slider by supsystic and this is what happened

The web site is now not working

Please can you look at this

You can use login details previously sent

Kind regards
Wilma

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Dave

[Author]

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