July 15, 2020 at 6:56 am #157094
User name: SKT
Could you please assist me
The domain http://www.stilbaaitourism.co.za does not allow me to update the plugin supsystic
This web site has the Gallery by Supsytic and the Slider by Supsystic
When I update these plugins the web site then does not work
I have created your own login details
I am not the web designer, only assist, but I need to sort this out for the client
If you could maybe see if you can see the problem or maybe send me what I need to do
This domain also had an issue a couple of months ago
Your support team managed to fix it as well
I would really appreciate it if you could assist
We have a lot of clients with new word press web sites and all of them use this plug in
Not all of them give the error when I update the plugins
Thank you so muchJuly 15, 2020 at 12:27 pm #157128Forum ModeratorParticipantMember since: August 16, 2013
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We did not find such issues on your website.
Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.
DaveJuly 16, 2020 at 6:04 am #157186
Fatal error: Uncaught Error: Class ‘Twig_SimpleFunction’ not found in /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php:107 Stack trace: #0 /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php(26): SupsysticSlider_Core_Module->registerTwigFunctions() #1 /usr/www/users/stilbo/wp-content/plugins/gallery-by-supsystic/vendor/Rsc/Resolver.php(103): SupsysticSlider_Core_Module->onInit() #2 /usr/www/users/stilbo/wp-content/plugins/gallery-by-supsystic/vendor/Rsc/Environment.php(244): Rsc_Resolver->init() #3 /usr/www/users/stilbo/wp-includes/class-wp-hook.php(287): Rsc_Environment->extend(”) #4 /usr/www/users/stilbo/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /usr/www/users/stilbo/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /usr/www/users/stilbo/wp-settings.php(403): do_action(‘plugins_loaded’) #7 /usr/www/users/stilbo/wp-config.php(46): require_once(‘/usr/www/users/…’) #8 /usr/www/users/stilb in /usr/www/users/stilbo/wp-content/plugins/slider-by-supsystic/src/SupsysticSlider/Core/Module.php on line 107
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.July 16, 2020 at 6:06 am #157187
I updated the plugin slider by supsystic and this is what happened
The web site is now not working
Please can you look at this
You can use login details previously sent
WilmaJuly 16, 2020 at 1:18 pm #157230
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