Problem with skt page builder

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This topic contains 7 replies, has 2 voices, and was last updated by  Forum Moderator 10 hours, 12 minutes ago.

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  • #133560

    Satefano Plumari
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: October 3, 2019

    hi,
    i migrated my page from a local host to remote hosting and now when i enter to edit with skt page builder load 27%
    and does not advance anymore

    please help me to fixed as soon as possible

    #133569

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22155
    • Total: 22155
    Member since: August 16, 2013

    Hi,

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    Regards,
    Chris

    #133580

    Satefano Plumari
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: October 3, 2019

    That was already done but still not exceeding 27% of charge

    #133582

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22155
    • Total: 22155
    Member since: August 16, 2013

    Hi,

    Okay, kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Chris

    #133584

    Satefano Plumari
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: October 3, 2019

    Hi,
    there deactivate all plugins but there were no improvements, the load is locked in the same percentage
    regards,
    stefano

    #133664

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22155
    • Total: 22155
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #133882

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22155
    • Total: 22155
    Member since: August 16, 2013

    Hi,

    Kindly ask your web hosting provider to make below changes:
    – Upgrade php version to 7.2 or above
    – Install handlebars globally npm install handlebars -g

    Regards,
    Chris

    #134047

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22155
    • Total: 22155
    Member since: August 16, 2013

    Hi,

    issue was resolved by their hosting.

    Regards,
    Chris

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