Perfect & page builder major issues

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  • #132897
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    Hi,

    I’ve used Perfect on several of my website builds… sadly I am not happy with the latest update to the theme. The SKT page builder has some weird quirks which I am going to list below. Please help!

    1) Page load is painfully slow. I am using the same hosting service as other sites I’ve built and have “smushed” the images to save on load time.

    2) Card section doesn’t load properly and for a few seconds shows as one column vs. 3 columns

    3) The slider doesn’t work properly. I’ve removed your demo sliders and added 2 of my own. Your demo sliders still show. My sliders are not showing the animation I’ve selected or the speed I’ve selected. They also randomly don’t show the correct font size or location.

    I installed Crelly slider as an alternative, but again the page load is soooooooooo slow that I decided to try your slider to see if that improved load time. No luck with either slider rendering quickly.

    4) The icon images on the card section don’t always render. I’d say it’s 70% of the time, things look ok, but 30% of the time I only see the first 2 icons and the far right icon never shows.

    https://xzf.ehy.mybluehost.me/

    Let me know if you need me to set-up a temporary username so you can check the back-end of the WP-Admin

    Thanks.

    #132898
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    For some reason when I save the link, it’s showing “home”. So here it is broken into 2 pieces so hopefully you can see it properly. https:// xzf.ehy.mybluehost.me/

    #132900
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    BTW, I’ve deactivated “smush”. That did help with the load time slightly. Still having the other issues mentioned above.

    #132919
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25796
    • Total: 25796
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Dave

    #133030
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    https://imgur.com/a/5UBq8XE The services boxes when they first load.

    https://imgur.com/a/nxyturg The slider on homepage.

    Also, one more question. When I view on my cell phone and turn the phone sideways, it doesn’t adjust to show on a larger screen. The other Perfect sites I’ve developed will rotate with the phone. Here is one using the updated version of Perfect with the Site Builder that rotates properly https://bankruptcylexington.net/

    Here is my current site that doesn’t rotate properly. xzf.ehy.mybluehost.me

    #133162
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #133184
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    Sent info. Thanks!

    #133220
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25796
    • Total: 25796
    Member since: August 16, 2013

    Hi,

    We are unable to login, kindly deactivate wordfence plugin..

    Regards,
    Chris

    #133282
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    Done

    #133340
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    Hello… I’ve done what you’ve asked. Can you look at the site? Thanks. H-

    #133370
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25796
    • Total: 25796
    Member since: August 16, 2013

    Hi,

    Your login details are not working. We are getting this message.

    Have a look at:

    View post on imgur.com

    Regards,
    Chris

    #133433
    Hannelore Goldberg
    Participant
    • Topics: 11
    • Replies: 42
    • Total: 53
    Member since: February 15, 2019

    Strange. Sending new info.

    #133475
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25796
    • Total: 25796
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm

    Regards,
    Chris

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