Pages are not showing properly when using effects

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago by Forum Moderator.

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September 11, 2020 at 8:20 pm #162444
Boris Marroquin
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Member since: November 28, 2015
One of our client who created their website is not showing some of the content properly.
They use a special effect on 2 of their pages and it doesn’t show up in Preview mode but shows properly in Edit Elementor Mode. Not sure if they are using an outside web editor. Need help on this asap

here is the website

Home
September 14, 2020 at 12:22 pm #162515
Forum Moderator
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Member since: August 16, 2013
Hi,

Website URL isn’t opening. Therefore we are unable to check the issue.

Regards,
Dave
September 16, 2020 at 5:15 pm #162672
Boris Marroquin
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Member since: November 28, 2015
Odd, i did paste the URL
here is the URL again

temp.trustocs.net/
- This reply was modified 7 months ago by Boris Marroquin.
- This reply was modified 7 months ago by Boris Marroquin.
- This reply was modified 7 months ago by Boris Marroquin.
September 17, 2020 at 12:59 pm #162777
Forum Moderator
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Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave
September 21, 2020 at 1:02 pm #162973
Forum Moderator
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Hi,

Issue have been resolved. Kindly check and confirm.

Regards,
Dave
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