Pages are not showing properly when using effects

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  • #162444
    Boris Marroquin
    Participant
    • Topics: 7
    • Replies: 14
    • Total: 21
    Member since: November 28, 2015

    One of our client who created their website is not showing some of the content properly.
    They use a special effect on 2 of their pages and it doesn’t show up in Preview mode but shows properly in Edit Elementor Mode. Not sure if they are using an outside web editor. Need help on this asap

    here is the website

    Home

    #162515
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25285
    • Total: 25285
    Member since: August 16, 2013

    Hi,

    Website URL isn’t opening. Therefore we are unable to check the issue.

    Regards,
    Dave

    #162672
    Boris Marroquin
    Participant
    • Topics: 7
    • Replies: 14
    • Total: 21
    Member since: November 28, 2015

    Odd, i did paste the URL
    here is the URL again

    temp.trustocs.net/

    #162777
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25285
    • Total: 25285
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #162973
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25285
    • Total: 25285
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

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