Pages are not showing properly when using effects

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  • September 11, 2020 at 8:20 pm #162444
    Boris MarroquinBoris Marroquin
    Participant
    • Topics: 9
    • Replies: 14
    • Total: 23
    Member since: November 28, 2015

    One of our client who created their website is not showing some of the content properly.
    They use a special effect on 2 of their pages and it doesn’t show up in Preview mode but shows properly in Edit Elementor Mode. Not sure if they are using an outside web editor. Need help on this asap

    here is the website
    http://temp.trustocs.net/

    September 14, 2020 at 12:22 pm #162515
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29063
    • Total: 29063
    Member since: August 16, 2013

    Hi,

    Website URL isn’t opening. Therefore we are unable to check the issue.

    Regards,
    Dave

    September 16, 2020 at 5:15 pm #162672
    Boris MarroquinBoris Marroquin
    Participant
    • Topics: 9
    • Replies: 14
    • Total: 23
    Member since: November 28, 2015

    Odd, i did paste the URL
    here is the URL again

    temp.trustocs.net/

    September 17, 2020 at 12:59 pm #162777
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29063
    • Total: 29063
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    September 21, 2020 at 1:02 pm #162973
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29063
    • Total: 29063
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

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