- January 31, 2020 at 5:14 pm #144248Tracey KinchellaParticipantMember since: June 23, 2017
- Topics: 8
- Replies: 4
- Total: 12
I uploaded the new online coach pro theme (downloaded the version from my account today) and it crashes wordpress and instead of getting the admin log in screen it gives me a blank screen. All plugins deactivated. If I deactivate the theme via cpanel I can gain access to wordpress admin panel once again. not working with 7.1 7.2 or 7.3 php versions
Can anyone one of the team advise please. This is the theme the client has asked for.
Tracey KinchellaFebruary 3, 2020 at 5:52 am #144294
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:email@example.com Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveFebruary 4, 2020 at 11:45 am #144379
Also send us your FTP details via email:firstname.lastname@example.org
DaveFebruary 11, 2020 at 11:53 am #144749
Issue have been resolved from our end. Kindly check and confirm.
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