Online Coach Theme

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  • #144248
    Tracey Kinchella
    Participant
    • Topics: 8
    • Replies: 4
    • Total: 12
    Member since: June 23, 2017

    Hi SKT

    I uploaded the new online coach pro theme (downloaded the version from my account today) and it crashes wordpress and instead of getting the admin log in screen it gives me a blank screen. All plugins deactivated. If I deactivate the theme via cpanel I can gain access to wordpress admin panel once again. not working with 7.1 7.2 or 7.3 php versions

    Can anyone one of the team advise please. This is the theme the client has asked for.

    Kind regards

    Tracey Kinchella

    #144294
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:forum@sktthemes.org Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #144379
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Also send us your FTP details via email:forum@sktthemes.org

    Regards,
    Dave

    #144749
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Dave

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